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Report: #1346506

Complaint Review: Ronald H Cats Jr - Kirkland Washington

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  • Reported By: HateRonCats — Atlanta Georgia USA
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  • Ronald H Cats Jr 8525 120th Avenue Ne # 300 Kirkland, Washington USA

Ronald H Cats Jr of CenCom Inc. Ronald Cats and CenCom are true Scam Artists Kirkland Washington

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This is a WARNING to NEVER USE Cencom Monitoring Services to try to save some money on your alarm monitoring.  In 2013 I got new windows installed in my home that forced me to remove my current (old) alarm system.  

I called Cencom (Alarm Monitoring Services) and just getting a hold of a representative was a chore.  Usually the phone numbe would just ring any no one would answer and there was no voice mail to leave a message.  After serveral calls over several days I finally got a young lady who took my call and was able to get my message to cancel my service.

After a month or so I noticed that they had NEVER CANCELLED MY SERVICE. I called them and spoke directly with the owner, Ronald Cats.  Ron was TOTALLY OBNOXIOUS and basically told me that I needed to send him CERTIFIED MAIL to cancel my service and until I sent him this CERTIFIED MAIL that I would still be on their plan and he would still be billing me monthly for service, even though I had no alarm system TO SERVICE.

At that point he wanted me to pay him @ $60.00 for a two months cancellation payment.  I told him that I would not pay him and that I would report his company to the Better Business Bureau (and I did).  

Since then he ran the bill up to $574.00 for late fees and turned my account over to his lawyer for collection.  His lawyer, Frank Hawk, then tried to strong arm me for money.  Frank Hawk was a coward and would not speak to me on the phone, but he did send insulting emails to me claiming that I was 'using Cencom' for free alarm services, although I DID NOT EVEN OWN AN ALARM and he knew this.  

In my entire life, Ronald Cats and Frank Hawk have been the two BIGGEST IDIOTS I have ever run into.  They were both rude and obnoxious while I tried to be polite and logical.  

I have EXCELLENT credit but now they have turned this account over to a collection agency named FIDELITYINFORMATION CORP and they are now claiming I owe them $798.00 for this cancelled service that they never cancelled.

I will work with the credit agencies to get this off of my record, but please be warned that this company THE WORST COMPANY I HAVE EVER DEALT WITH IN MY ENTIRE LIFE.  They make Comcast look like angels.


This report was posted on Ripoff Report on 12/29/2016 03:44 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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