Complaint Review: Roseanne Charles Schwab Encino Branch - Encino, California
Roseanne Charles Schwab Encino Branch Met with Roseanne at this location to open up a checking account for daughter doing study abroad pro Deceptive and Illegal Practice - When a credit report is run - you should have to sign a form that you authorize it! Not a little blurb in 15 pages of information they hand over to you at the time of giving them money Encino, California
*UPDATE EX-employee responds: Credit Report
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Opened an account for daughter. Was told by the advisors to use Charles Schwab. In addition, we needed to open a Simple IRA for our business and our employees. Met with Advisor for 45 minutes. Never did she tell us or point out that our credit was going to be run. 3 weeks later, we received a letter that Charles Schwab declined our account! They did not send back the money however. I phoned the Advisor and explained that never in my 50 years of doing business has a company run my credit without pointing out to me that our credit would be run when we are giving them money. I explained to her that in order to prevent being sued, they better change their business practices. She referred me to Customer Advocate Dept. who I am working with, maybe. Point being, when you are sitting in front of a financial advisor for 45 minutes, shouldn't there be a form that specifically provides approval for that business to run your credit report, which can potentially have a negative effect on your credit report?
This report was posted on Ripoff Report on 07/15/2013 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/roseanne-charles-schwab-encino-branch/encino-california-91436/roseanne-charles-schwab-encino-branch-met-with-roseanne-at-this-location-to-open-up-a-che-1067103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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