Complaint Review: Rosenau Powersports - Dearborn Heights Michigan
Rosenau Powersports no safety inspection done but charged Dearborn Heights Michigan
I live in Indiana and at the end of February 2015 I purchased a motorcycle from Rosenau powersports http://www.rosenaupowersports.net/inventory/used 24732 Ford Rd, Dearborn Heights, MI 48127 based on assurances that the motorcycle had been thoroughly inspected and approved. The motorcycle was delivered and the body was in very bad condition. It was cold so I started it, let it warm then rode it around the block with no issues. I requested the written inspection from my salesperson on two separate occasions with no reply.
A month later, after I had purchased a new body kit and installed it, I rode 7 miles to work. On the way home the brakes failed completely and I was almost badly injured when I could not stop the bike. Got the bike home and found out that the brakes had not been serviced. Further inspection showed a faulty stator, and the front tire was bald. I contacted the GM Carl Mason and Sales Manager John Rasmussen to ask for reimbursement of expenses to properly fix the bike of $1,000.
I was told that a decision would be made and that I would be contacted.
That has not happened. I have filed complaints with the States Attorneys office and the Better Business Bureau but still no word from Rosenau. At this point I am open to legal options.
The website clearly states that
Every approved pre-owned motorcycle we offer has undergone a strict wheel to wheel 46 point technical inspection by one of our certified technicians. And we will provide our inspection to any customer upon request.
In my e-mails the GM admits that things were missed in the inspection, I have copies of our conversation.
In reviewing the Buyers Order it states that I was charged for said Safety Inspection.
This report was posted on Ripoff Report on 04/13/2015 06:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rosenau-powersports/dearborn-heights-michigan-48127/rosenau-powersports-no-safety-inspection-done-but-charged-dearborn-heights-michigan-1222082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.