Complaint Review: Rosenthal Stein and Associates - Internet Internet
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- Author Not Confirmed
- Rosenthal Stein and Associates Internet United States of America
- Phone:
- Web: rosenthalsteinandassociates.com
- Category: Collection Agency's
Rosenthal Stein and Associates Collection Agency Ripoff , Internet
*REBUTTAL Owner of company: Integrity is Key @ RSA
*Consumer Comment: You don't mention thick accents, so apparently they've taken language lessons
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A message was left on our phone to contact "Mr. Robinson" immediately! My wife called and was told Mr. Robinson was not available, but were connected with agent Yeager. She went on and on to my wife scaring her into believing that if we did not pay $1200.00 immediately a warrant of money would be issued against her for a loan that was taken out in 2005 now we are in November 2010 and for a loan which we paid off years ago. So I had my wife put her on speaker and I started asking her questions. My first question was who was she and what was her job title. She replied Agent Sue Yeager and she was with the warrant division. So I asked what type of warrant she said a warrant of money and started getting nervous. I immediately searched for warrant of money online while we had her on the phone (guess what know such thing) So I told her why had it taken them 5 years to contact us on something that was such a priority now that immediate action needed to be taken. She said it was because there was alot of fraudulent claims in 2005 and they were just getting around to the non-fradulent claims. I asked her what her companies web-site was so I could verify who they were while we had them on the phone and she says well sir I have already given you all the info. I can and if we had more questions to call back tomorrow. I didn't even get a chance to tell her they called us before she hung up on us. Looked them up online it is a fly by night website and this is where I saw another ripoff report about them, so I figured I would do my own to let people know about this Scam.
This report was posted on Ripoff Report on 11/29/2010 07:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rosenthal-stein-and-associates/internet/rosenthal-stein-and-associates-collection-agency-ripoff-internet-666442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Integrity is Key @ RSA
AUTHOR: S. Williams - (United States of America)
SUBMITTED: Sunday, January 30, 2011
Rosenthal, Stein and Associates pride ourselves on excellent consumer relations...Therefore, this particular agent is no longer with this firm...
We serve over 1000 consumers dailydo apologize if our customer service was not up to standards in this particular situation....
If you need to contact us in regards for any reason...please feel free to contact Sharisse Williams, President @ 800-818-1790 Ext 1000...
Thanks,
#1 Consumer Comment
You don't mention thick accents, so apparently they've taken language lessons
AUTHOR: Jim - (U.S.A.)
SUBMITTED: Monday, November 29, 2010
But the scam's identical. So
These aholes are calling from Pakistan using fake American sounding names, their scam is To scare you into paying a Loan that doesn't exist.
Usually by saying they're Officer(Fake American Name) Obvious clue, the heavy accent, hard to understand, or cannot understand this (American Name) Officer?
Their Theft is to scare you by threats like "Have the police at your door" or "Warrant has been signed" or "You're in big trouble", "You've committed BANK FRAUD" or similar lies.
They usually say they're from "The Department of LAW and Investigation" or similar scary FAKE NAMES (recently they used United Nations Law Division, and ACS Law division, and even more recently 1st IRS Legal Dept)
You're NOT in trouble, they're just good Liars, Pay them NOTHING, they're only Slimy thieves.
Recently they've been changing FAKE names at the speed of light, and they use a telephone relay so they look like they're calling in America, they're NOT.
This is another name, but the same scammers.
OR IF YOU WANT PROOF THEY'RE THIEVES Tell them to send you verification there's any "Debt" at all, if they start screaming at you, that's proof positive that they're just thieves.
When/if they call again tell them they're just thieves and hang up, they can't arrest you, It's just a scam.
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