Complaint Review: Rosetta Stone language software - Internet
Rosetta Stone language software rosetta stone foreign language software Internet
Now I have a problem. Audio works intermittently. I called the company for a solution and before they would provide me with one, they said their service policies have changed and I would have to pay a fee of $19 to get my answer.
It's their right for them to do this to new customers if they have changed their policies. But since I bought their product when they were promising free service, I am entitled to free service. Charging for service is a violation of their terms of sale and a rip off. They don't seem to care.
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