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Report: #1329747

Complaint Review: RowerBilt Steel Buildings - Virginia Beach Virginia

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  • Reported By: Jimmy — GroveCity Ohio USA
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  • RowerBilt Steel Buildings 1559 Laskin Rd. Virginia Beach, Virginia USA

RowerBilt Steel Buildings Broken Promises, Questionable Tactics Virginia Beach Virginia

*Author of original report: Finally A Carport

*Author of original report: Never file angry

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I live in Grove City, Ohio.  I ordered an RV carport from Powerbilt Steel Buildings on 6/23/16.  Today's date is 9/23/16.  No carport!  The salesperson I dealt with told me 30 days was the norm.  About July 2/16 I received a call saying building was ready.  I informed the lady I didn't have concrete slab poured yet and that I was told I had 30 days.  She said, ' no problem call us back when you are ready'.  August 1/16 my wife sent email to my sales rep at Powerbilt saying we would be ready for delivery by 2nd week of August.  I actually paid an additional $500 for concrete to get it poured on the 1st of August/16.  Late August 2016 I called my sales rep.  She said she didn't get the email.  She then plamed me for not calling the person who scheduled set up.  She then made a few calls and told me my building would be in place by Sept. 16.  She also went into a spill about her being third party, and how difficult it was to contact these folks.  At no time during sale conversation or on my contract was I informed a third party was going to be responsible for set up.  Carolina Carports called this morning telling me it could be as late as last of October.  She also said no one had contacted her about a September delivery date!  Had I known they used Carolina Carports I would have directly ordered from them!  Economics says both have to make a profit!  Yes, I signed a contract saying deposit non- refundable.  I did so thinking no business could survive making promises and not following through.  I went yesterday to a local building company and priced the unit..steel is steel..and actually they came in a little cheaper than Powerbilt.  As stated common sense says if if you are dealing with 2 companies both have to make a profit.  I feel that Powerbilt Steel Buildings have found a lucrative avenue in not keeping their end of a deal and hiding behind a no refund policy.  How many folks would just be so infuriated as to lose the deposit and go to another company?Also noted, who is responsible for a warranty?  Folks who sold or folks who install?  My Powerbilt sales rep made a big deal out of telling me she was "Third Party"!  But only after many emails and disappointments.

 

This report was posted on Ripoff Report on 09/23/2016 09:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rowerbilt-steel-buildings/virginia-beach-virginia-23451/rowerbilt-steel-buildings-broken-promises-questionable-tactics-virginia-beach-virginia-1329747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Finally A Carport

AUTHOR: - ()

POSTED: Friday, October 14, 2016

On 10/10/16, A truck from Timberlake (wolfe) Construction pulled into my driveway. Almost 4 months from order date.

I now have an RV cover. The crew set it up in about 5 hours. It seems to be a well built carport.

However, it is a Carolina Carports Carport. It is not a PowerBilt Steel Buildings manufactured carport!

You Casn count the companies yourself. A call to what I thought was a reputable company got me a Carolina Carports

building installed by a compleately diffent company! 3 companies, 3 profit margins.

I would have loved PowerBilt to just give back my deposit and start all over. I now know the right questions to ask!

However, they refused and I didn't have another 5 hundred dollars to tack on to another Carport.

By the way, If you use PowerBilt for a Carport....since it is not thier building, they do not warrant it. It is warranted by the 

manufacture. In central Ohio, evidently Carolina Carports....another state perhaps another manufacture.

Powerbuilt gets 16% of sale...your deposit of 10% and the remainder when you make final payment.

All PowerBilt does is talk to you on phone and inform you after contract signing..., "We don't run this show, we are third 

party".   Would have been nice to have heard that before contract!

 

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#1 Author of original report

Never file angry

AUTHOR: - ()

POSTED: Sunday, September 25, 2016

Jimmy From Grovecity Ohio.

Just a word because I don't want to be called a liar.

In my original complaint I listed Carport as ordered6/23/16.

I thought I proof read but somehow missed this error.

I printed my contract on6/27/16. There was an error made by

my sales lady that didn't include 2 36" drop panels that were

part of original conversation and quote.

I called. she later called back and said she could include

at no extra charge. I signed contract most likely on 6/28/16.

This doesn't take away from being told 30 days... to now past 90 days.

I also realize Powerbilt will say I found a better deal and want out.

I only went and priced another brand because I was past 90 days and

tired of them stringing me alone.

I explained on 9/23 to a very RUDE manager that I could see no way for

them to make me happy. They have called me confused and lying. They have treated me

very poorly!

The only reason I haven't completely canceled is, that makes

Powerbilt a winner, they did nothing but argue on a phone for 500$.

I still need a building to cover and maintain my motor home. And as I said

Steel is Steel. But with so much confusion and outright lies;

How could They earn my trust back?   

                                                       Jimmy

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