Royal Bahama Cruise Lines Scam and Unprofessional Palm Beach Florida

My husband received a call at our home from a representative from Royal Bahama Cruise Line stating we had won a free trip to the Bahamas.  My husband and the representative conferenced called me at work to explain the deal to me and I had a few questions.  My first question was did you need a passport to go to the Bahamas because my husband owes child support which in arrears.  The representative told me that he should be able to get a passport because he had a situation with one of his friends.  He said the only thing that would possibly keep him from getting a passport is a felony.  So stated he has one of those as well, but it has been several years.  The rep said he needed to speak to his supervisor to make sure he was giving me the correct information.  The rep apparently thought he placed me on hold, but I heard his entire conversation.  The rep preceded to speak to who I believe to be one of his co-workers stating 'I got these ghetto black people on the line and she trying to see if she get her dude a passport because he has felonies and everything".  I asked my husband if he heard what was said but he had laid the phone down.  When he came back I told him I heard his conversation and he didn't need to worry about be signing up for anything and hung up the phone.  I am so glad that he didn't hang up so I could hear what kind of company I was dealing with and it saved me money and from being another scam statistic.