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Report: #279967

Complaint Review: Royal Holiday Club/Travel Experience/Concord Servicing Corporation/ARS Travel Service - Puerto Vallerta, Cabo San Lucas, Guadalajara, Le'on, Etc. Nationwide

  • Submitted:
  • Updated:
  • Reported By: Logan Utah
  • Author Confirmed What's this?
  • Why?
  • Royal Holiday Club/Travel Experience/Concord Servicing Corporation/ARS Travel Service Blvd. Francisco Medina Ascencio, S/N, Interior Nationwide Mexico

Royal Holiday Club/Travel Experience/Concord Servicing Corporation/ARS Travel Service perpetrated a fraud/scam. These predators are after retired folks to bilk them out of their life savings. Puerto Vallerta, Cabo San Lucas, Guadalajara, Le'on Nationwide

*Consumer Comment: RH nightmare

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On December 1, 2005 we were vacationing in Puerto Vallarta and approached a vendor to purchase a couple of tours. The agent suggested he would discount our tour tickets if we would go listen to a sales promotion for Royal Holiday. Unfortunately, we accepted his offer and thus the beginning of a very disappointing adventure.

We were taken in by the offers of an annuity, reservations anywhere at any time, two for one airfares, etc. Also we fell for the offer of the purchase of the time share we presently had. We have a signed statement from the agent that we would receive money for our time share within 180 days, payable 30 days after proof of ownership and deed. In this signed statement is also included the following statement. We also guarantee to accept into our rental program 4 weeks per year from Royal Holiday Club at 1,100usd per week net to owner starting July 2006.

The entire price was quoted at $20,950.00. We paid $10,475.00 down, closing costs of $402.50, Administrative fees of $496.50 and 15% sales tax of $3,142.00 totaling $14,516.00. This left a balance of $10,475.00. We were then called later in the month of January and told we needed to pay a one-time service fee of $599.00.

After several telephone calls requesting this money we asked that it be submitted in writing. This was received so we sent the money. We had searched our papers trying to verify that this money was going to be requested but to no avail. We operated in good faith and trusted that ARS (travel service for Royal Holiday) would also.

January 28, 2007 a developer's cash-out offer was received. A check in the amount of $8,100.66 was sent to Travel Experience (ARS) as Payment in Full of the above mentioned contract.

We have made numerous telephone calls, have many emails, but to date have received absolutely nothing from anybody. The last telephone call we made they requested that the signed copy of the agreement alluded to above be faxed to them. We did that and have received no response. We have paid the annual fee once because of their threats to turn us over to the Concord Servicing Corporation, their collection agency. We wrote to cancel the contract but to no avail. If anyone has any suggestions of anything further that can be done please advise.

Harold
Logan, Utah
U.S.A.

This report was posted on Ripoff Report on 10/20/2007 10:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-holiday-clubtravel-experienceconcord-servicing-corporationars-travel-service/nationwide/royal-holiday-clubtravel-experienceconcord-servicing-corporationars-travel-service-per-279967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

RH nightmare

AUTHOR: Deby - (United States)

POSTED: Tuesday, April 17, 2018

Royal Holiday is one of the most fraudulent resorts, i fell into their lies a few years ago and when i was doing a research about this company i saw a lot of
people posting their horrible reviews against them, it helped me to open my eyes and see the reality of this Resort.
Please be careful, here's a website full with complaints of people who also got scammed by them:

https://www.timesharescam.com/timeshare-complaints-resorts-black-list/7-royal-holiday-timeshare-complaints/

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