Complaint Review: Royal Prestige Cookware - Nationwide
- Royal Prestige Cookware 44 Atlantic Ave Lynbrook, New york 11563 Nationwide U.S.A.
- Phone: 516-599-7760
- Web:
- Category: Corrupt Companies
Royal Prestige Empire ripoff Lynbrook New York
Rip-off Report Investigation: shows that Hy Cite / Royal Prestige is fulfilling its commitment to provide excellent customer service. Rip-off Report gives Hy Cite / Royal Prestige a POSITIVE rating in customer support & quality assurance. They pledge to resolve complaints & address any issues - committed to 100% satisfaction - consumers to feel safe & secure.
*Consumer Suggestion: call the company and cancel the order.
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My fianc and I purchased a twelve-piece cookware set from Royal Prestige on March 10, 2004. We called the next morning to cancel the order, as it stated in the contract that we had 3 days to do so. We called the sales rep that did the presentation and he refused to cancel the order. He stated that when we left that night, we completely understood that we could not cancel the order for any reason and if so we would have to take store credit. I told him that was not understood by my fianc and I. I further stated that if we did know we could not cancel the order; otherwise, I would not be on the phone trying to do so. He said that the sales rep told him he explained that to us in detail and he is sitting right beside him. I told him that was untrue and asked to speak the rep that took the order but he would not put him on the phone.
We are extremely upset that even in this days and age, those companies can do something so deceptive. They even used false claims to sell merchandise and get away with it. Can anyone help stop these scams?
Rochester NY
Cassandra
14617, New York
U.S.A.
This report was posted on Ripoff Report on 03/11/2004 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/royal-prestige-cookware/nationwide/royal-prestige-empire-ripoff-lynbrook-new-yorkrip-off-report-investigation-shows-that-hy-83547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
call the company and cancel the order.
AUTHOR: Big - (U.S.A.)
SUBMITTED: Thursday, March 11, 2004
Who cares what that a$$hole says, what matters is what the legaly binding contract states and it states 3 days to cancel call the company and cancel the order.
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