Complaint Review: RPM Real Property Management of Southern Nevada - St George Utah
- RPM Real Property Management of Southern Nevada 321 N Mall Dr Ste R125 St George, Utah USA
- Phone: 4356734242
- Web: http://www.southern-utah.realproper...
- Category: Property Management
RPM Real Property Management of Southern Nevada Tom Wood Kept security deposit without cause St George Utah
*Author of original report: RPM took care of their mistake
*Author of original report: Good News!
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RPM of Southern Utah and Tom Wood has decided to keep my rental security deposit for unsubstantiated claims that cannot be proven. I contacted their office multiple times regarding our deposit and what we needed to do to ensure we got our full deposit returned to us. I could never get a straight answer on how this was to be done or recieve any verbal or written policy regarding security deposits. All I got was the run around and deflecting answers to get me off the phone. We left the house in better condition than when we moved in!
They want to charge me $700 for cleaning tile floors (which were cleaned spotless by us at move out) and 6 bar stools! they also said I was responsible for $500 of clean up from their washing machine breaking and flooding the closet.
There was no deposit checklist signed or any contract statements about how the house was supposed to be left in order to receive the full deposit back, yet they are holding my money based off of trumped up charges that their own inspector did not substantiate. The inspector said the house looked great and took pictures proving this.
This type of ripoff should be stopped and property managers should be held accountable for stealing peoples deposits.
This report was posted on Ripoff Report on 10/15/2014 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rpm-real-property-management-of-southern-nevada/st-george-utah-84790/rpm-real-property-management-of-southern-nevada-tom-wood-kept-security-deposit-without-ca-1183062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
RPM took care of their mistake
AUTHOR: Marc - ()
SUBMITTED: Wednesday, October 29, 2014
I am glad this has been resolved and RPM stood up to the plate and did the right thing. My hats off to Tom Wood for taking care of business!

#1 Author of original report
Good News!
AUTHOR: Marc - ()
SUBMITTED: Tuesday, October 21, 2014
I am glad to say that Tom Wood and his staff at RPM of Southern Nevada have taken care of our security deposit situation. There was a misunderstanding/miscommunication and I am now very pleased that the situation has been handled fairly and professionally. My hats off to Tom, Jean, Kandace and the rest of his staff for following up on this and making things right. I can now give my full recommendation to Tom and his staff at RPM.


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