RPM ,Revenue Production Management Receivables Performancee fraudelent undocumented billing for closed MCI/WORLDCOM account,harassing phone calls,asked for 3 numbers on credit card to pay,BOTHEL Washington

I was greatly amused by the ex-employee who "knows" that Connor would "never" use "foul language." My dear, Connor is lucky to have such a loyal friend. BUT.....I've got news for you: your dear friend DID use the F word to me. If he hadn't I wouldn't have bothered to file the report. Although I have received no more annoying calls from the dear boy, my next step will be to remind MCI/Verizon that RPM owes me the money I paid him. And you say I don't know him? I know enough, believe me. And by the way, what's this about "I won't ALLOW anyone" to say anything about him? You sure are lucky this is an anonymous site, because that's an implied threat. Besides, I've already said it, and it won't be retracted, ever.I suggest you put in RPM as a search term on this site, and see how many complaints come up! You are either stupid or naive.

I worked for RPM for several years and unlike some of the people that worked there, I handled myself professionally. I don't like the use of foul language and I refuse to disrespect anyone due to the fact that I am also a single mother with children and owe bills myself.

However, one thing I know for sure and it's because I know Rob Conner personally. He would never, ever in a million years talk to a person the way that this individual says he did. He doesn't have a mean bone in his body and would do anything necessary and possible to assist someone with a billing dispute. I have never, in the entire 3 years I have been employed by this company, heard Rob Conner use one foul word. Not one.

I realize that people get upset at collection calls and I understand and have been in the same boat, but stating that Rob would tell someone F(*& You is silly. Unless you have met this man, you would have no idea what I'm talking about, but trust me, no way this guy swore at anyone. It would be like telling me Pope John Paul II cussed out a priest.

I have no problem believing that this individual was harrassed beyond reality, thats one of the reasons I left, but I will not allow someone to trash a man like Rob Conner

I was greatly amused by "Mandi's" rebuttal. First of all, he or she proves my point that the "proof" that Mr. Connor didn't say the F-word is a testimonial by a fellow employee of the company who was supposedly in earshot of the call. That's strictly bush league, and nonsensical. I know what he said, and so does he. That's why he immediately put someone else on the phone to tell me that I didn't hear what I know I heard.

Secondly, in his or her accusation that I am posing as a victim because I didn't pay this long-standing bill, the writer of the rebuttal reveals the fact that he or she didn't even read, or perhaps comprehend, the section of my report that states that I called the original company and was told that the whole attempt to collect by RPM should never have occurred and that they were taking action.

My call to Mr. Connor, as I stated, was a courtesy call to inform them of my action, and that they would soon receive information on the account by Verizon, the current owner of MCI. There was no assumption made that RPM's behavior was their fault; they received erroneous information from Verizon, and that Verizon would be contacting them to confirm this, and settle the matter once and for all.

Instead of thanking me for the information, Mr. Connor threw himself into a tantrum worthy of any five year old, and informed me that the collection calls would continue, and in frustration cursed at me, clearly using the forbidden word, and threatened to "terminate the call." This was in clear violation of FCC law: it is no wonder that he immediately produced witnesses to the contrary.

Oh in the future, please READ the report before writing a rebuttal, and please try to use correct spelling.

I just got done reading what was posted above by the oh so heart felt teacher and let me be the first to tell you that most of what she said is infact rubbish to be honest. She may have had a very unpleasent meeting with "Mr.Connor" but face facts with facts and truth with truth he isn't a friend or a companion he is a debt collector. Someone hired by a company that filed to get the responce from YOU that they desired so they saught out the assitance of another company to reclaim what they feel is duely owed to them.

I personaly know Mr. Connors and I am very aware of how he conducts himself although at times he can come off snide and direct which is mistaken for blunt rudeness the fact of the matter is simply this he is not your friend, he is not your buddy he is your debt collector.

I have worked in a few collection companies and although there are a few rotten apples in the bunch RPM has alot of well trained employee's who are very well groomed in their skill of "etiquette" and civil "speech." There are some with logic and reason who do not live by the rule you have to attack and insult or belittle and degrade a person for not being able to pay the bill.

Above all ELSE we do NOT and I repeate DO NOT sink to such a level as to use a curse word towards or in the direction of a person owing or in question of owing a valid debt. None of us take a personal stand point in this we are not personaly out to get anyone we hold no personal vendetta towards anyone who holds an account in our company. It is a job that we do, If you do not like the way you are treated by a debt collector then put us out of a job and pay your bills in a timely manner and you'd have no reason to be subjected to such "Treatment" as you claim here and now.

I know with out a shadow of a doubt that Mr. Connors would NEVER have made such a comment to you by any means. I was with in ear range of Mr. Connors when this whole thing took place, YOU are not telling the entire story you are not telling the public how it was you who threw the first insult and became unreasonable when he was working with you to fix a debt that has been on going for MANY years.

In truth sometimes when people feel attacked it is simply because they wish to feel attacked they wish to be the victim so that they are no longer in the wrong, by that action alone the fault is no longer yours to hold.