Report: #1319731

Complaint Review: RTC Recycling

  • Submitted: Sat, July 30, 2016
  • Updated: Sat, July 30, 2016
  • Reported By: Jeweller Hatton Garden — United Kingdom
  • RTC Recycling
    4 rue du Commandant Schloesing

RTC Recycling Refinery paris

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Avoid this company.

Ash from RTC called offering higher rates than the London based metal recovery companies, refiners or bullion dealers. I though I would try them out however they lie about the gold content in their "analysis". I sent them a selection of hallmarked precious metal but their analysis foudn a lower gold content than there should be based on the hallmarks. Thankfuly I sent them a relatively small batch (their minimum order is 300 grams but I sent less)

After complaining and calling every day I finally got a response to say they are not interested in my complaint. Waiting for my payment now. Hopefully I will get something even if it is less than fair!

My advice is avoid this company and use a local company who pay upfront.


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