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Report: #173526

Complaint Review: Rush Kennels - Sheila Rush - Pleasant Garden, North Carolina

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  • Reported By: West End North Carolina
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  • Rush Kennels - Sheila Rush 6312A Maplewood St. Pleasant Garden,, North Carolina U.S.A.

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I was sold a blind puppy with a heart murmur. Despite the fact that Rush Kennels kept telling us that our puppy was not blind and that his breed develops alot slower and that he is only clumpsy. I kept believing them because I trusted the kennel.

I thought he was blind from the first day we picked him up, and I'm not an expert and when I called the kennel they kept reassuring me that he was fine, and I emailed them and told them again, I thought he was blind, and she reassured me once again that everything was fine and that our puppy was not blind. She had healthy puppies. She NEVER had any complaints about eyes, she never did mention his heart problem, but said that Rush kennel was problem free.

My husband and I are heartbroken and sad for our puppy. He is an adorable, happy, loving puppy and never deserved this. Having a son with seizures and feeling helpless as a parent. We now feel the same with our pup; so helpless.

It's so upsetting to know that this breeder breeds 6 different breeds. I wonder how many others have health problems. How can one keep selling unhealthy pups and charging buyers alot of money for sick puppies and get away with it. It's just unfair how she can take our money and than deny that the puppy has a problem and say she is not responsible.

I was going to rescue a puppy, but looking for one on the web site, they were all in need of medication and I couldn't afford to go to vet and pay for meds all the time and I just couldn't have a disabled pup; having a diabled son is heartbreaking enough. Now that we have our pup and he has some problems. We will deal with it and love him. I just don't want this to happen to anyone else and I want others to know about this Kennel. It's not fair to the puppies being born and to the buyers being lied too.

The Kennel said that they stand by their contract and there was nothing else they can do and wished me luck with my pup. Uncaring, so uncaring.

Deborah
West End, North Carolina
U.S.A.

This report was posted on Ripoff Report on 01/27/2006 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rush-kennels-sheila-rush/pleasant-garden-north-carolina-27313/rush-kennels-sheila-rush-sold-me-a-blind-pup-with-a-murmur-said-she-had-a-problem-free-173526. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
5Consumer
1Employee/Owner

#6 Consumer Comment

2 pups from Rush and couldnt be happier

AUTHOR: Mike - (U.S.A.)

POSTED: Saturday, October 11, 2008

I now have 2 Italian Greyhounds puppies (11 months and 12 months) and couldnt be happier! They are beautiful healthy little girls that have a great temperment. Whenever we take them out in public its almost annoying with the number of people that approach us and all the compliment that pour in about how soft and beautiful their coats are and how sweet and loving they are towards people. Rush Kennel is next to impossible to get a response from when contacting, but I assure you that it is because of the amount of time and love that they pour into their puppies.

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#5 Consumer Comment

RUSH KENNELS COMES HIGHLY RECOMENDED BY NC STATE UNIVERSITY OF VETERINARY MEDICINE

AUTHOR: Mellissa - (U.S.A.)

POSTED: Saturday, November 10, 2007

I attend North Carolina State University of Veterinary Medicine. I purchased my Weimaraner puppy from Rush Kennels in January of this year 2007, I must say he is perfect in every way. Rush kennels is the best of the best! several of my co workers have purchased their dogs from Rush Kennels, they come highly recomended by North Carolina State University of Veterinary Medicine.

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#4 UPDATE Employee

Responce Regarding Continental Kennel Club

AUTHOR: Secretary - (U.S.A.)

POSTED: Friday, October 26, 2007

In researching dog registries, we found that CKC had only been in business since 1991, but after much discussion with them, we decided to let them register some of our dogs. We were satisfied, until at one point, we became uncomfortable with the unprofessional way they had handled one of our business transactions. The end result was that we could not come to satisfactory terms, so after much thought, we decided to discontinue doing business with them. We also had a good working relationship with Mark Harold, which was chief operating officer of CKC at that time.

After no longer using CKC, we discovered that Mark had left the organization and started his own registry. We didn't find out this information until after our incident with CKC. We decided to give Mark some of our business. Our contact with Mark upset CKC's president and I'm sure this is why they have posted that they revoked our registration, when the truth of the matter is we dropped them, with good reason. Google CKC and you will find they have many complaints and are just not the registry of choice.

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#3 UPDATE Employee

YES, SHEILA IS CRAZY ABOUT HER DOGS AND HER SON

AUTHOR: TOM - (U.S.A.)

POSTED: Tuesday, August 07, 2007

I have had the pleasure of working for Mrs Rush for over seven years and I must say she treats her customers with the upmost respect, the many testimonials on her website say it all about what customers think of Sheila and her facility. As far as Sheila's son Tyler she spoils him rotten and they have a close relationship. I admire Sheila for the love she shows to her dogs, Tyler and all of us that work for Rush Kennels. Glad to say Tyler got his wish and he will not be playing Football this year, Sheila did sign him up for guitar lessons and he is doing very well.

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#2 Consumer Comment

Just watch the episode of Wife Swap

AUTHOR: Jigglebilly - (U.S.A.)

POSTED: Tuesday, August 07, 2007

I saw Sheila on Wife Swap last night, and she is crazy enough to pull a stunt like this. Sheila is so crazy that she puts her dogs before her own children. It was sad to see her husband and child both broken down and beaten by her. If she treats her customers half as bad as her OWN CHILD she deserves to be shut down and have all her dogs taken from her.

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#1 REBUTTAL Owner of company

NO BLIND PUPPIES HERE

AUTHOR: Sheila - (U.S.A.)

POSTED: Wednesday, July 05, 2006

This article is bogus and untrue.We have never sold a blind puppy with a heart murmur here at Rush Kennel.No documentation has been recorded at our facility concerning a blind puppy.Our puppies are handled daily by our staff and also go through extensive puppy classes.All puppies are also checked out by our veterinarian before leaving the facility.We have a health guarantee contract drawn up by an attorney for the protection of Rush Kennel and our customers.We handle all issues in a professional,business manner.

Anyone in business knows that on accassion,there are those that cannot,and will not,be satisfied no matter how hard you try to come to a satisfactory resolution.Using common sense and good judgement will help bring you to this conclusion.Rush Kennel has been in business for over eight years and testimonials are posted on our website.We also have hundreds of satisfied customers and have not built our business by being unfair.Who ever this person is,why have you not sent us veterinarian documentation to back up your statement?We find this to be strange...Readers,Don't you?

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