Russ Darrow Group - Appleton Ripoff sells used vehicles with every problem inaginable and ignores you afterwards Appleton Wisconsin

Well after written complaints to the dealership itself as well as calls to Russ Darrow and a formal letter to Russ Darrow himself. Not a call or letter back from anyone. So much for their advertisement of excellence in Customer Service.
I am still waiting for comments from the BBB and the Wisconsin Dept. of Motor Vehicles Dealer Division, "But I am not going to hold my breath."
I learned another lesson since moving to this state and that is to not buy a car from here, "Mainly Russ Darrow again."

Well after written complaints to the dealership itself as well as calls to Russ Darrow and a formal letter to Russ Darrow himself. Not a call or letter back from anyone. So much for their advertisement of excellence in Customer Service.
I am still waiting for comments from the BBB and the Wisconsin Dept. of Motor Vehicles Dealer Division, "But I am not going to hold my breath."
I learned another lesson since moving to this state and that is to not buy a car from here, "Mainly Russ Darrow again."

Well after written complaints to the dealership itself as well as calls to Russ Darrow and a formal letter to Russ Darrow himself. Not a call or letter back from anyone. So much for their advertisement of excellence in Customer Service.
I am still waiting for comments from the BBB and the Wisconsin Dept. of Motor Vehicles Dealer Division, "But I am not going to hold my breath."
I learned another lesson since moving to this state and that is to not buy a car from here, "Mainly Russ Darrow again."

Patrick,
I was surprised to see that you didn't mention that Russ Darrow (the owner) was running for US Senator. He just lost the republican primary election the other day. I guess the voters didn't want to buy a used car from him.

So much for "compassionate conservatism" huh?

As far as the rip-off...
"I (sic)has a worn idler arm which needs replacing as well as both upper and lower ball joints and only then could it be aligned. We are talking big dollars here. Then they showed me that the front transfer case seal is leaking as well as the main engine seal and transmission seal."

Larry,
I think that we all understand mark-up and the dealer needing to make a profit. That isn't an arguement. As consumers we should be getting some sort of benefit for paying that mark-up. That means more than cleaning up the car. It should include repairs done before the car is sold. Especially something that should be obvious such as suspension being so worn that it can't be aligned.

Now, I too suggest to people to take the car to a garage and pay a mechanic to look over the car prior to purchase. It is worth the cost.

It is just a shame that car dealers somehow get a "fee pass" when it comes to deception and selling shoddy products.

I guess that it is because they have such a bad reputation that we all shrug our shoulders and say, "You got bit by the snake? What do you expect... it is a snake."

Thanks,

Where, exactly, was the ripoff?

You went to a used car dealer. They make their money by buying cars at low prices and selling them at high prices.

They offered to take your old car at a low price and you agreed to their terms.

You then agreed to buy a a 7-year-old General Motors vehicle without having it checked by a mechanic. You also agreed to buy the car "as-is."

Now you complain that the dealer ripped you off because they tried to sell your trade in for more than they gave you and because the car that you did not have checked out has some expensive problems.

No one forced you into this situation. There was no deception by the dealer. You chose not to act prudently and now you are paying the price. Do not blame the dealer for your mistakes.

That is not what I am saying, but, your rip off report raised a few questions.

The dealership is in the business of selling cars, not buying cars. Therefore, they will of course sell the car for more then they pay for it. This can leave people with a bad feeling. However, if you accepted $1,100 for a vehicle worth $49,995, you are to blame. Most people who drive a $49,995 vehicle know that they are driving a $49,995 vehicle.

You state that you filed bankruptcy. Therfore, you told the people that you owe money to that you were not going to pay them. (Sounds like a rip off report in itself). Did the court know that you were driving a $50k vehicle while sticking it to you creditors?

Then there is the fact that you purchased a used car. Someone drove it before you, someone put miles on it, someone else decided they did not want it anymore. Do you think they made that decision because the car was perfect?

What did the mechanic say BEFORE you bought the car, you know, the one you took it to before making a purchase on a used piece of machine, the one someone else already decided was not good enough? Or, did you not take it to one?

Why didn't the extended warranty pay for the repairs, or did you decide that protection was not needed either?

Then the road trip you took AFTER you felt the cars problems. The first one being the 50 miles you drove home. Then, you drove to a different state. From Lomira to the state line is aprox 90 miles. What damage did you do in the 180 miles minimum in your little trip?

Perhaps in the future, when complaining, look at all the information?

I wanted to make on correction on the amount my trade in sold for, "It was $4995.00 and not the one listed in the report." I apologize for the mistake but I am still so ticked off I can't think straight anymore. I have written to the President of the Russ Darrow Group with my complaint and dissatisfaction regarding the way I am being ignored and treated by his dealership and that I do not plan on stopping my pursuit for reconciliation. I am an easy going guy but when I get worked up because of a company trying to screw me, "I can be very determined, aggresive as well as unforgiving."