russianflora.com Customer Service Incompetence and Ineffectiveness, Cambridge, Massachusetts

Here are my issues with them:

1. The online customer service was not that efficient at all in answering all my questions that I asked them. I spoke to a customer service representative who was very inefficient in answering all of my questions.  The customer service representative name was Nataly Turner who showed and demonstrated great inefficiency. It was a great and absolute shame and disgrace.

2. There are also location issues and challenges with this site and company. This company refuses from what I gathered to set up operations in certain locations deeming them "inferior" no doubt and so because of this their so-called "claim" to ship all over the world is not that solid a claim at all.

In the area of deliveries one will know that certain locations where a delivery business has set up their office can help in the speed of its deliveries and how quickly a delivery reaches where it has to go. This is not the case with this company in its refusal to set up at certain locations and so deliveries can be expected to be rather slow, limited or restricted.

I was absolutely not impressed with the customer service and their answers at all. Fancy sites can still be full of problems and this is the case with this one indeed where it own flaws are fully exposed.

(Note: Never let them tell you that there aren't flaws like these with this site and with this company)