Rusty Scupper Restaurant Mistreated with Terrible Service by Waiter and Manager New Haven Connecticut

While in Connecticut on business last week, I decided to try out this oh-so-infamous restaurant, as it sounded so deliciously divine on their audio advertisements. It was one of the best meals I have had north of the dixie line! While the northerners still have no clue how to cook chitlins and hushpuppies (they make dried crusty rolls instead), the food and service were quite above average, and I left with a full belly and hearty feeling. I do not feel that this restaurant is due the negative publicity that the OP was so intent on pushing. My experience was nothing but delightful, and a wonderful time was had by all.

I dont know about you Lori but after a bad
experience like that I would question going
back, even for a free meal. The words that
come to mind are "food tampering". So even
if i get bad service, I try not to take it
out on the service person since they have
complete access to my food. Good luck.

Lori,

It is for people like you that many establishments post signs saying "we reserve the right to refuse service to anyone".

Bill:

First of all, since you were not there as you mentioned, you do not know how the service was that night. You cannot just say that since an establishment is good overall, that they do not have service issues. Service quality is transaction specific.

This was a case of a bad waiter and as I wrote, the Rusty Scupper responded appropriately to my complaint.

Now, what is your complaint?

FYI, I do not plan to come back to that area anytime soon, and have not been there since this particular trip! So, I was not looking for anything from the Rusty Scupper at all.

Have you never complained about poor service, or are you just a liberal spraying your obvious stupidity about terrorism?

On another note, I was very unimpressed with New Haven all together. I felt it was unsafe toleave the hotel alone day or night!

It was surprising to see Yale inthe middle of such a dumpy city.

I did see some nice parts of the area though.

I guess all cities are a whole lot alike.

One last comment, the damage you mention I did to this place "yeah right", tell me "Are they still open?"

You need some xanax for your anxiey issues. Many places get complaints and it is how they deal with them that matters. If their service is most often good, people will come back.

Lori,

I am writing because I live near the Rusty Scupper and I know that it is a first class place. The food is exceptional and the view of Long Island sound is exquisite. You yourself said that you had a great lunch there before your ill treatment.

I was not there. I do not know if the waiter was a jerk or if you were over demanding. I will say that I have never ever seen any waiter anywhere come after a customer and cuss them out for lack of a tip and if I did see it, I could not imagine it to be at a place like the rusty scupper!

But you have the nerve to put an unrevokable smear up about a well established business and then demand royal treatment? Rip off reports don't get taken out. You have caused unknowable harm to perfectly good establishment due to your obdurate lack of tact.

If you had written to the manager or owner and worked your problem out in a responsible manner, then I can definely understand why an establishment might want to extend you a free meal or two.

But in my view, you should be refused service now. You have smeared their name with a story that may or may not be true, the story can't be removed and yet you are still greedy enough to want a hand out?

Are you taking lessons from Al Queda?

Lori,

I am writing because I live near the Rusty Scupper and I know that it is a first class place. The food is exceptional and the view of Long Island sound is exquisite. You yourself said that you had a great lunch there before your ill treatment.

I was not there. I do not know if the waiter was a jerk or if you were over demanding. I will say that I have never ever seen any waiter anywhere come after a customer and cuss them out for lack of a tip and if I did see it, I could not imagine it to be at a place like the rusty scupper!

But you have the nerve to put an unrevokable smear up about a well established business and then demand royal treatment? Rip off reports don't get taken out. You have caused unknowable harm to perfectly good establishment due to your obdurate lack of tact.

If you had written to the manager or owner and worked your problem out in a responsible manner, then I can definely understand why an establishment might want to extend you a free meal or two.

But in my view, you should be refused service now. You have smeared their name with a story that may or may not be true, the story can't be removed and yet you are still greedy enough to want a hand out?

Are you taking lessons from Al Queda?

Lori,

I am writing because I live near the Rusty Scupper and I know that it is a first class place. The food is exceptional and the view of Long Island sound is exquisite. You yourself said that you had a great lunch there before your ill treatment.

I was not there. I do not know if the waiter was a jerk or if you were over demanding. I will say that I have never ever seen any waiter anywhere come after a customer and cuss them out for lack of a tip and if I did see it, I could not imagine it to be at a place like the rusty scupper!

But you have the nerve to put an unrevokable smear up about a well established business and then demand royal treatment? Rip off reports don't get taken out. You have caused unknowable harm to perfectly good establishment due to your obdurate lack of tact.

If you had written to the manager or owner and worked your problem out in a responsible manner, then I can definely understand why an establishment might want to extend you a free meal or two.

But in my view, you should be refused service now. You have smeared their name with a story that may or may not be true, the story can't be removed and yet you are still greedy enough to want a hand out?

Are you taking lessons from Al Queda?

Who else would dig up this dead dog and start up with it again? And I have to wonder why some guy in Alabama would really care anyway. I am here in Arkansas and this is not likely to be an issue for me soon, whether or not to dine at the Rusty Scupper in New Haven, Connecticut. What is the deal with this guy and restaurants in faraway places?

He is being decent (for him, anyway), but what is this new game? Rather than laugh at and taunt posters, he will simply try to discredit them?

One just never knows how he will present next as the mental deterioration progresses! He must have gotten newer, better dugs to help deal with that anger problem he seemed to have before. I guess the newest manifestation will be as an innocuous skeptic!

I suppose well have to put him under observation again.

And thank YOU, Tom, for the restaurant review, which I had figured (hoped, prayed) would put this thing to rest forever. We may have to call for an exorcist after all since this thing keeps rising from the dead! It is the only avenue left to deal with this irrational and inexplicable phenomenon!

Did a search for Pony, Alabama - nothing came back. So I guess I know who this "Peter" guy is, since he tends to haunt the same posts using different names, like Pegleg/Shaw/Jasper..., just to pat himself on the back. Then claim it's not all him, then admits it is.

BTW "Peter", Lori explained the manager called her and apologized shortly afterwards. Your accusation is hollow.

The review I posted was from a company called Zagot that lists reviews for most establishments in Conn., Mass., and NY.

PS, Thanks Robin.

Tom from Vernon, CT was kind enough to provide readers with a local reviewers POV. Evidently, if one goes on the wrong day or at the wrong time, service and food at the Rusty Scupper can be lacking. However, the dcor is top-notch at all times. Certainly seems to leave open the possibility that ones dining experience may be less than enjoyable at times.

I keep trying to imagine Peters phone call to the Rusty Scupper:

RS Mgr: Hello, Rusty Scupper. How may I help you?

Peter: Yeah, this is Peter. I read this weird complaint about your restaurant on the Rip-Off Reports.com, and I was just wondering if it was true.

RS Mgr: [Innocently] Rip-Off Reports? Gee, I dont know what you are talking about.

Peter: [Patiently reads the whole complaint to Mgr]

RS Mgr: Well, Peter. I have no idea what you are talking about here. Let me check my records. [Pause] No, no Lori in our reservations lists. And I do not remember receiving such a letter from any customer. Were you planning to dine at the Rusty Scupper anytime soon? Is this complaint a big concern for you?

Peter: No, no I live in Pony, Alabama. I just wanted to know if this complaint was true or not.

RS Mgr: Well, sir, I can assure you that such a thing never happened. The Rusty Scupper offers only the finest dining experience, so if you should ever happen to be in New Haven, please come by and see for yourself.

Peter hangs up phone, smiling smugly. Aha, a fake Rip-Off Report caught by Peter the detective!

RS Mgr hangs up phone and bursts into gales of laughter. The whole staff wants to know what is so hilarious. After drying the tears caused by laughing so hard, the manager recounts the conversation to the rest of the staff.

RS Mgr: Some nut in Alabama calling to ask about that old Rip-Off Report that Lori person wrote back in June. I told him I didnt know a thing about it. He isnt going to be here anytime soon to check it out. Good thing we got rid of that sorry Peter, I always knew that he was not management material!

Whole staff has huge laugh and then returns to work (or not, depending on the day and the time).

Oh, the pitfalls of trying to verify complaints over the phone. One either has to be there when an incident happened or at the very least, go physically to this establishment to see for oneself. I will stick with Toms information from the reviewer; it is still a fifty-fifty, iffy experience at the Rusty Scupper! At least the reviewer has actually been there (more than once) to see!

As for Lori trying to get a free meal in advance by posting this complaint: that theory is absolutely bizarre! Doing that kind of thing would more likely get Lori kicked out of the Rusty Scupper before she ever got in! Doesnt wash.

Peter, you darling man, you. Thanks so much for trying to save us from ourselves here. Didnt it ever occur to you that the management at the Rusty Scupper might be somewhat less than honest about this complaint?

In management, that is called damage control. The standard procedure in these cases is to deny, deny, deny. I hate to be the one to break it to you, but there is a very good possibility that you have been lied to in a big way by the scruffalous (no such word) management at the Rusty Scupper!

Always remember when perusing these reports: lies can come from either end of the spectrum! One "deduces" the truth through application of one's own common sense and the facts at hand.

The only real facts we have come from Tom's information, since you seem to want to discount Lori's report entirely. The facts say that this could have happened on the right day at the right time!

Wow! What a discussion! So many different points, all juxtaposed in a single forum. All this talk, particularly from "Lori," piqued my curiosity enough to call the phone number listed in the original report and find out the real story for myself. Interestingly, I was able to deduce that "Lori's" report is fake! This never happened. There is no manager named "Peter" as Lori suggests. No one at the restaurant ever received the colorfully-written letter Lori included in her report on this site. Lori never even had a reservation. The restaurant suggested that perhaps "Lori" was trying to receive instant compensation BEFORE coming to the restaurant, that way her initial meal would be free. Sounds like a bogus scam to me! I hope my discovery will bring all of this scruffalous discussion to an end!

Peace!

I was checking out a booklet that has overall reviews for eating establishments. For the 'ol Rusty Scupper, reviews are mixed.

Food: 13
Decor: 19
Service: 13
$ per meal w/one drink and tip: $32.00

10-15, fair to good
16-19, good to very good.

The review says.....
Ocean-loving lads lap up the "outstanding views" at this "waterside" New Haven seafooder, making it a "must for cocktails, especially in summer"; but it's location may be "the only thing it has going for it" say more rankled reviewers, 'cause the "less-than-stellar" fare is "unimaginative" and the service "depends on the day and time you go."

So, it sounds hit-or-miss with this place. Hey, if you come back to Connecticut and have a place in mind, let me know here and I can look it up for you. For example, in New Haven, the best rated are:

Ibiza (spanish cuisine)
Frank Pepe Pizzaria (great pizza)
Union League Cafe (French Bistro)
Sally's Apizza (great pizza)

Hope it helps.

I do believe shawangunk needs to take everything in his response to myself and Lori and apply it to himself! Never claimed this was my personal message board, however i have been reading a lot of posts and the consistent ABUSE BY YOU, is unbelievable. This is a free country and everyone is entitled to their own opinion, so why do YOU put down and insult everyone you come in contact with? Why is it nessesary to be cruel and vindictive to people you don't know and have turned to this website for advice and yes, opinions? IF you didn't mean you OPINION to come off as insulting, then maybe you should modify the tone of your replies, because that is EXACTLY how you betray yourself to others. Your responses to this and a host of others makes you look like an a@* hole, and people are tired of it, i know my blood boils quite often when reading the things that you post, as i know many others do also, so don't expect people the resect or give any weight to the things that you say.

***Note, the WAY a person says something, often is worse then WHat was said, you need to work on your people skills!!!

I forgot the most important part, "Shawangunk": YOU WANT SOMEONE TO "PROVE IT"!

You are working on the Net here. All IP addresses are traceable. There are simple programs that would allow the ED to retrieve the headers from your posts and trace them.

Now, armed with a list of possible aliases it would be a simple matter to see if posts were coming in under seven or eight different names, but all tracing back to the same one or two IP address(es).

Once it is determined that all these posts are coming from the same places(s), with different names listed as senders, one must assume that there are criminal motives involved; otherwise, why all the duplicity?

Since you seemingly have never filed your own valid ROR, it appears that you are here only for the purpose of disrupting this site and spreading ugliness that is uncalled for and unecessary. You have scared at least one poster on this site.

I believe that would put you in, at the very least, the spamming category, if not right out cyberstalking and site stalking! This is is a very popular category of crime to bust right now; the Feds want to set some really harsh examples of what can happen to cyber-criminals.

The IP address(es) gets sent to the proper authorities along with a complaint. They do the rest. Next thing you know, there's a knock at your door in the middle of the night and you are history!

Sleep well, dipstick...

This rebuttal is tongue-in-cheek. Read it and laugh. It is not intended to be a slur against ROR readers, but to point out the obvious to our dear Shawangunk)

All readers of this site were born yesterday in the back of a turnip truck and promptly fell off into a pile of hogwash. We were all Wettsy. As we were wah, wahhing and crying a river, Brian from Toledo came by and offered us some whine with our cheese.

We all drove away in his Lamborghini Countache to buy warranties by the hundreds at Circuit City, have our hair cut by Joanne at Mr. B's, eat at the Rusty Scupper, and shop till we dropped at Wal-Mart.

After some time passed, we all realized that we needed to enhance our education, so we all enrolled in the University of Phoenix. The only thing we learned was that it is possible to spend thousands of dollars and learn nothing.

We then decided to become hillbillies and rednecks and learn to make moonshine. We moved into a nearby trailer park and learned to keep receipts and make casseroles with very few peas.

Many of us lost our teeth because we went to Kenneth W DDS and then Wal-Mart refused to make good on our electric toothbrush warranty! We can't help it that it was a gift and we did not have a receipt!

We were so bloddy angry that we considered moving to the Australian Outback to wrestle crocs and chase wallabys, but since Mel Gibson was already here, we figured we might as well stay here, too.

A fellow with a Pegleg came by with his buddy Tobi, and suggested that we all move to Shawangunk, in Ulster County, New York.

Beautiful place, Shawangunk, situated smack-dab atop TWO hazardous/toxic waste sites. Since we were already toothless from Dr. W and hairless from Joanne, what did we have to lose?

Pegleg and Tobi assured us that we would have many wonderful job opportunities in Shawangunk, so we packed up our Countache and went North.

So, here we are today, employed at the excellent Shawangunk Maximum Security Correctional Facility. We are taking good care of about 575 male "guests" who are violent criminals and sex offenders. A few of us have had run-ins with these guys and now have poles up our arses for our troubles. All in all, it has been a most unpleasant experience.

Tootle loo, idiot Shawangunk. You won't be missed.
____________________________

Do not offend the intelligence of the people reading this site, "Shawangunk". We are here for a reason; YOUR motives are suspect. I cannot find one original complaint form filed by you here on this site. Your game is "Fun With ReBUTTals! You do not fool us with all your names!

I have wondered why anyone would willingly saddle themself with such an ugly name, so I did a little research.

FYI: Shawangunk, New York is real. The toxic waste sites are real (toxicstargeting.com -look it up if you do not believe it). Shawangunk Maximum Security Correctional Facility is real. It does have the inamte population described. All this information is available with a web search.

And we can all now wonder this: a maximum security prison atop two toxic waste dumps. Could this environment contribute to the poison spread by Shawangunk? I vote "YES"!

This rebuttal is tongue-in-cheek. Read it and laugh. It is not intended to be a slur against ROR readers, but to point out the obvious to our dear Shawangunk)

All readers of this site were born yesterday in the back of a turnip truck and promptly fell off into a pile of hogwash. We were all Wettsy. As we were wah, wahhing and crying a river, Brian from Toledo came by and offered us some whine with our cheese.

We all drove away in his Lamborghini Countache to buy warranties by the hundreds at Circuit City, have our hair cut by Joanne at Mr. B's, eat at the Rusty Scupper, and shop till we dropped at Wal-Mart.

After some time passed, we all realized that we needed to enhance our education, so we all enrolled in the University of Phoenix. The only thing we learned was that it is possible to spend thousands of dollars and learn nothing.

We then decided to become hillbillies and rednecks and learn to make moonshine. We moved into a nearby trailer park and learned to keep receipts and make casseroles with very few peas.

Many of us lost our teeth because we went to Kenneth W DDS and then Wal-Mart refused to make good on our electric toothbrush warranty! We can't help it that it was a gift and we did not have a receipt!

We were so bloddy angry that we considered moving to the Australian Outback to wrestle crocs and chase wallabys, but since Mel Gibson was already here, we figured we might as well stay here, too.

A fellow with a Pegleg came by with his buddy Tobi, and suggested that we all move to Shawangunk, in Ulster County, New York.

Beautiful place, Shawangunk, situated smack-dab atop TWO hazardous/toxic waste sites. Since we were already toothless from Dr. W and hairless from Joanne, what did we have to lose?

Pegleg and Tobi assured us that we would have many wonderful job opportunities in Shawangunk, so we packed up our Countache and went North.

So, here we are today, employed at the excellent Shawangunk Maximum Security Correctional Facility. We are taking good care of about 575 male "guests" who are violent criminals and sex offenders. A few of us have had run-ins with these guys and now have poles up our arses for our troubles. All in all, it has been a most unpleasant experience.

Tootle loo, idiot Shawangunk. You won't be missed.
____________________________

Do not offend the intelligence of the people reading this site, "Shawangunk". We are here for a reason; YOUR motives are suspect. I cannot find one original complaint form filed by you here on this site. Your game is "Fun With ReBUTTals! You do not fool us with all your names!

I have wondered why anyone would willingly saddle themself with such an ugly name, so I did a little research.

FYI: Shawangunk, New York is real. The toxic waste sites are real (toxicstargeting.com -look it up if you do not believe it). Shawangunk Maximum Security Correctional Facility is real. It does have the inamte population described. All this information is available with a web search.

And we can all now wonder this: a maximum security prison atop two toxic waste dumps. Could this environment contribute to the poison spread by Shawangunk? I vote "YES"!

This rebuttal is tongue-in-cheek. Read it and laugh. It is not intended to be a slur against ROR readers, but to point out the obvious to our dear Shawangunk)

All readers of this site were born yesterday in the back of a turnip truck and promptly fell off into a pile of hogwash. We were all Wettsy. As we were wah, wahhing and crying a river, Brian from Toledo came by and offered us some whine with our cheese.

We all drove away in his Lamborghini Countache to buy warranties by the hundreds at Circuit City, have our hair cut by Joanne at Mr. B's, eat at the Rusty Scupper, and shop till we dropped at Wal-Mart.

After some time passed, we all realized that we needed to enhance our education, so we all enrolled in the University of Phoenix. The only thing we learned was that it is possible to spend thousands of dollars and learn nothing.

We then decided to become hillbillies and rednecks and learn to make moonshine. We moved into a nearby trailer park and learned to keep receipts and make casseroles with very few peas.

Many of us lost our teeth because we went to Kenneth W DDS and then Wal-Mart refused to make good on our electric toothbrush warranty! We can't help it that it was a gift and we did not have a receipt!

We were so bloddy angry that we considered moving to the Australian Outback to wrestle crocs and chase wallabys, but since Mel Gibson was already here, we figured we might as well stay here, too.

A fellow with a Pegleg came by with his buddy Tobi, and suggested that we all move to Shawangunk, in Ulster County, New York.

Beautiful place, Shawangunk, situated smack-dab atop TWO hazardous/toxic waste sites. Since we were already toothless from Dr. W and hairless from Joanne, what did we have to lose?

Pegleg and Tobi assured us that we would have many wonderful job opportunities in Shawangunk, so we packed up our Countache and went North.

So, here we are today, employed at the excellent Shawangunk Maximum Security Correctional Facility. We are taking good care of about 575 male "guests" who are violent criminals and sex offenders. A few of us have had run-ins with these guys and now have poles up our arses for our troubles. All in all, it has been a most unpleasant experience.

Tootle loo, idiot Shawangunk. You won't be missed.
____________________________

Do not offend the intelligence of the people reading this site, "Shawangunk". We are here for a reason; YOUR motives are suspect. I cannot find one original complaint form filed by you here on this site. Your game is "Fun With ReBUTTals! You do not fool us with all your names!

I have wondered why anyone would willingly saddle themself with such an ugly name, so I did a little research.

FYI: Shawangunk, New York is real. The toxic waste sites are real (toxicstargeting.com -look it up if you do not believe it). Shawangunk Maximum Security Correctional Facility is real. It does have the inamte population described. All this information is available with a web search.

And we can all now wonder this: a maximum security prison atop two toxic waste dumps. Could this environment contribute to the poison spread by Shawangunk? I vote "YES"!

Knew it was too good to be true-- that the editors would do anything about removing monsters and harassers. Have seen shawangunk's posts elsewhere even after editors claimed they weren't allowing them. Do the editor's not have the ability to remove users that harass others?? Almost seems like shawangunk's the one that runs this place lol.

Not everyone in the world is going to agree with you. Just because someone does not agree with you does not mean that they are insulting you. I originally posted to this comment that I believed Lori's behaviour in the restaurant to be a bit inappropriate. My comment is clearly demonstrated by Lori's behaviour on this site in general. I am not "making it up" or "insulting" her by stating what I am clearly observing coming from Lori herself. Have you read any of her comments? And to think that she considers herself a "professional" ... which she still has failed to clearly define for us.

Just for the record, I do not have any other "aliases" as you all put it! Some might think that Connie and Lori are one and the same judging from the tone and style of writing, but no one can prove it and it's not worth the time to argue who you two are anyway! Some people happen to agree with me, and not with you. Get over it! As far as I knew, this is an open forum for discussion. Not "Connie and Lori's personal message board."

Thank You Rip-off Report for removing Shawangunk!! It makes me want to run out and PARTY!! This person has insulted and demeaned too many people turning here for help and it is about time that this person was kept away from this site.

Thank you again, i have a new found respect for the people running this!

I hope the editors smarten up and remove you. Your posts and comments are totally useless, mostly offensive and you are doing nobody any service by responding to their reports. This website appears to be for your entertainment purposes only.

If you had any clue on customer service, or even the restaurant industry, you would post more intellignet responses. Something tells me you probably do not make more than $5.00 an hour so whatever fast food place you work at probably doesnt give a s**t about any of their customers.

You bore me. Now get lost.

Uh yeah...what Jennifer said, sorta.

In a mature constructive manner, I can tell you that regardless of Shawangunks mental history and mental health, putting anyone down is not healthy behaviour and, albeit it may have been acceptable in High School, everyone needs to understand that it's childish, regardless if you are smart, dumb, normal, weird, sane, insane, young or old.

People constantly complain that the world is so angry, bitter and negative but no one can figure out why. There's wisdom in the phrase "If you can't say anything nice, don't say anything at all". Instead of everyone complaining and giving Shawangunk more firing power, how about you learn to work on the real issue: the original complaint. Teach yourself to think of constructive and positive ways to solve problems, rather than negativity and petty issues of personality flaws, immaturity, and hearsay.

"Teach yourself to be constructive rather than destructive and the world will remain intact, rather than destroyed."

I agree.. ignore shawangunk and his/her 50 aliases. This person must have some serious issues to spend it's time sitting on an internet message board putting people down just for kicks.. signs of a very demented mentally ill person. He/She also seems to be obsessed with Lori because she is one of the few who has thrown the truth right back to shawangunk and psycho shanwagunk can't deal with it. Shwangunk is an abusive obnoxious person because it has been abused herself--it is bitter and stupid and it's evil lame comments are getting old.. what are you shawangunk somne kind of broken record... some old boring pathetic insults, with the same bitter attitude...it's frightening how shawangunk actually thinks it's opinions are heard or valid everyone knows shawangunk is a psychotic bitter moron and what a joke this freak is.. and everyone is tired of it's boring sick bitter insults and comments...shawangunk go back to your fictional fantasy psychotic world of socksville probably in the mental institution you escaped from.. and leave everyone here alone ..

Lori, you came here with what I feel was a very valid complaint. Several people have posted contrary thoughts on this issue, perhaps a little too bluntly at times, and raised some equally valid issues with your story. However, whether you are a professional or a dishwasher, and whether Shawangunk is a jerk or a genius, are insignificant considerations. Unfortunately, this report has devolved from an informed discussion on the issue at hand to a mud-slinging-competition among strangers.

That the EDitor allows and unquestioningly posts rebuttals to reports is what sets this site aside from agencies like the BBB and sites that involve more slandering than rational discussion. By allowing this discussion to become a trash talking forum, you have done a disservice to this site (I'm not just addressing Lori here), and devalued your own previously intelligent comments. The EDitor holds fast to an ethical obligation to post pretty much anything you send him. Do him, and the rest of us, a favor by putting the slander to rest.

It is so much fun to get you to write in on all different pen names, Shawangunk!!! You are the sick one. I knew that would get many responses from you.

Let's see, we already know you are both Peg Leg and Shawangunk, because you are so stupid to use different names, but the same city...

I am betting you are also:
Adolf
Gretchelle
Jasper
Jerry
and who knows what others!!!

You sicko!

AMEN, SIR! HOW PLEASANT IT IS INDEED, TO FINALLY MEET SOMEONE ELSE WHO REALIZES THE TRUE LIGHT THAT LORI IS SHINING. INTERESTINGLY ENOUGH, IN ADDITION TO HER RUDE MANNERS AND BARBARIC BEHAVIOR, LORI APPARENTLY FAILED SECOND GRADE BECAUSE SHE DOES NOT KNOW THAT *WOMEN* SUCH AS I DO NOT HAVE "WEINERS" AS SHE PUTS IT. HMMM... I CANNOT HELP BUT WONDER IF LORI IS ACTUALLY A SHE-MALE SINCE APPARENTLY SHE MUST HAVE A "WEINER" HERSELF....

Oh yeah sure.. put lori down for one comment she makes, but completely ignore those who consistently abuse and harass other people here. Where are you jerks from? another planet or something? No I forgot, you're from this society and this place which in many cases tends to side with the abusers rather than the victims. I for one am tired of you kind of people .. you should be fighting against the abusers and for people who have been victimized or who are constantly being harassed by other horrid jerks here like shawangunk. Instead, you're fighting FOR losers like shawangunk and that says EVERYTHING about who you are and what your character and standards are about. Most people here don't care for your opinions if you are that kind of person who supports jerks and puts victims down-- the kind of trash that shawangunk is. So lori makes one comment that you believe is inappropriate-- BIG DEAL-- you've successfully ignored all the BS, trash, evil insults, and condescending rude bull that the jerks like shawangunk have said to others, but choose to reprimand a person for ONE comment they made...you are just like shawangunk and the rest of the crazy gang of people here who like to abuse, harass, and side with the abusers and it's absolutely pathetic.

LORI! Winner of the obscene scum bag award, that is. With your following quote, you just decisively negated any possible chance of sympathy or interest in your future rants. You, dear, come off as the REAL loser in this amazingly long string of dialogue.

Quote:"Why don't you see if your new friend Anthony and you can get a room and suck eachother's weiners?"

Spoken like a true lady. Yeah, right!

Antoinette, it appears that you and Lori share the same line of thinking. Perhaps next time Lori should take her professional business clients to Chuckee Cheese and pull a similar scam. Not only does it appear that Lori would better fit in with the environment at Chuckee Cheese, her concept of "manners" would do better here at well since she has not been taught how to behave in a nice restaurant.

Why are you all giving Shawangunk exactly what he wants---ATTENTION. He is like people who set fires and then try to get on the news by putting
it out or rescuing someone. If everyone ignores
him for awhile, maybe he'll go away (find some
other outlet for his pathetic existence) Let's
end this post.

I find it very confusing why Lori is such a distraught, threatening young lady and why she must use this board as an outlet for her aggression? Reading these posts, it is clear that she has quite a bit of pent-up anger, sexual aggression, and illusions of grandeur. I hope if she reads this, she will seek counseling to overcome her many varied shortcomings.

Lori,

What kind of rebuttal is this last one of yours? I can't recall EVER hearing someone who professes to be a professionial, as you claim to be, use this type of language. You're parents must be very proud of you. Maybe Anthony and Shawangunk made rude, crude remarks, but I don't recall them saying how professioal they were either. You just keep stirring the pot toots, so you are more than deserving to what you are receiving. Now I will sit back and wait for your unprofessional comments to me, as I'm sure they'll be spewed out in quick order.

Who does Shawangunk think she is? He don't know you! You did what you did for a reason. I know, because I have had to do what you did before also.

I promised my little ones I would take them to Chuck E. Cheese for their borthday, but I didn't have any money. I ordered anyways, then complained and made a big stink about it, demanding the food be free! Lawdy! Not only did they give me free food, they gave my childrens free tokens and a free picture with Chuck!

We all have our reasons: I could not disappoint my childs and you are obviously very frugal. Please let us know if you have any more money saving tips to share. God bless you!

Who does Shawangunk think she is? He don't know you! You did what you did for a reason. I know, because I have had to do what you did before also.

I promised my little ones I would take them to Chuck E. Cheese for their borthday, but I didn't have any money. I ordered anyways, then complained and made a big stink about it, demanding the food be free! Lawdy! Not only did they give me free food, they gave my childrens free tokens and a free picture with Chuck!

We all have our reasons: I could not disappoint my childs and you are obviously very frugal. Please let us know if you have any more money saving tips to share. God bless you!

Who does Shawangunk think she is? He don't know you! You did what you did for a reason. I know, because I have had to do what you did before also.

I promised my little ones I would take them to Chuck E. Cheese for their borthday, but I didn't have any money. I ordered anyways, then complained and made a big stink about it, demanding the food be free! Lawdy! Not only did they give me free food, they gave my childrens free tokens and a free picture with Chuck!

We all have our reasons: I could not disappoint my childs and you are obviously very frugal. Please let us know if you have any more money saving tips to share. God bless you!

It sounds like you are not used to eating in a fine dining establishment. You displayed the manners of a hillbilly by asking for something free, then compounded your ignorance by displaying it in a public forum. I would be embarassed to eat with you.

Haven't you figuired out yet that most everyone on this site is sick to death of you? I don't think I have ever seen another person who is as full of their own importance as you are. You REALLY need to find a way to make better use of your time. Find something constructive to do, like say, jump off a bridge, maybe.

Hey Shawangunk:

Why don't you see if your new friend Anthony and you can get a room and suck eachother's weiners?

You could both use it.

Hey Shawangunk:

Why don't you see if your new friend Anthony and you can get a room and suck eachother's weiners?

You could both use it.

Hey Shawangunk:

Why don't you see if your new friend Anthony and you can get a room and suck eachother's weiners?

You could both use it.

Hey Shawangunk:

Why don't you see if your new friend Anthony and you can get a room and suck eachother's weiners?

You could both use it.

Anthony: Your response is indicative of someone with low standards, of someone who does not strive for perfection. I guess that you would tip even if you rec'd lousy service from a waiter/waitress.

Shawangunk: Your responses (both on this issue and others on this same web site) indicates a deeply troubled mind (and too much idle time on your hands, possibly due to your unemployment). You need professional help, if for nothing else, to understand when an issue has been put to bed. You lack a very basic ability to address the issue at hand and are easily led astray. The issue on this matter was how to treat dinner guests at your place of business. Maybe we should open up a new thread or string of messages complaining about you. In fact, I think that I will do that. Look for your name and your "fantasy land" home city!

Anthony, your comments are well thought out and a pleasure to read. You come across as a positive-thinking, mild-mannered, polite young man. Lori, on the other hand, and as you can tell, it extremely bitter, argumentative, and extremely arrogant. Just look at her comments. I can't tell if she is truly as horrible a character as she has thus far proven herself to be, or if, perhaps, she is extremely constipated or has some other sort of bowel disfunction which makes her unreasonably cranky and unreasonable. Perhaps some Phillip's Milk of Magnesia would help her out a bit. If not, well, then I suspect we will continue to listen to her oral-diarrhea flowing from her mouth for many days to come! (Maybe that is what she meant by "fowl/foul language?)

this report seems to have been generated by what is fast becoming the typical american consumer. a large number of our fellow citizens seem to have lost the ability to cope with the minor bumps in the road that life will bring to all of us sooner or later. anything that is not absolutely perfect in their point of view is a disaster of unimaginable magnitude and is the direct result of a conspiricy against them.

i am a firm believer in the concept of karma, or in a more popular vein, "what comes around goes around". the restaurant in question will eventually be left without a customer base if this is their standard operating proceedure. however i cannot see the benefit of generating all of this negitive sentiment over something that should have been forgiven and forgotten.

i also feel that the gentleman from nebraska may be striking closer to the mark than is comfortable for lori due to her somewhat caustic replies to his postings.

treating those who we come into contact with with genuine respect and courtesy is a simple but very effective way to avoid difficulties such as these. from both the position of consumer and service provider i have found this works very well.

in closing i am a professional as well. i am a professional commercial driver or maybe just a truck driver to some. remember, attitude and gratitude will take you a long way in this world.

Customers like the original author really need to realize how they come across in public. To sit in a restaurant with an antagonistic, demanding, self-righteous attitude, is just plain wrong. And then to try to cop out of paying the bill, or rather trying to get something for free. Any embarrassment this poorly-educated and poorly-mannered woman felt, was brought on entirely by herself. It is interesting how she things some kind of "monetary restitution" from the restaurant can make things better and wipe away the entire situation.

To the original author: Please seek some help from a professional, read a book on restaurant etiquette, and try very hard not to make a fool of yourself next time. Oh, and some tutoring lessons might help you with your spelling.

You must think I read my responses over and over, to make sure they are properly written for your lame @ss. NOT!

You are a joke, and need to get a job, a girlfriend, and a life.

Nice name, how did you make that up Shawangunk?

Also, I can't find any Socksville, NE... Made up also, I assume.

Have a good weekend, wasting your time.

I just had to laugh at this one .... Lori mentions "fowl language." ROFL!!! Someone with enough brains to write a "dissertation" should at least know the definitions of monosyllabic words. Did you mean "foul" Lori? Or are you talking about some kind of bird language, spoken by a fowl? ROFL!!! Oh I also like the word "probally" that you use in an earlier response. Do you go around talking like that in public? It does not sound very professional, no indeed. I can't wait until you're done with your "dissertation." Are you going to publish it? I just love a good laugh, especially at comments straight out of the horse's mouth (your mouth). ROFL!!!

Shawangunk:

There is something wrong with you...

I use an editor for my dissertation... Not for useless things such as responding to your stupid comments.

By the way, my names for you would be much more colorful, if I knew they would be posted to the site, but as you know, this site is censored for fowl language.

It is also interesting how you say that I think I am better than everyone else.

No, that is you! You consider yourself some type of professional grammar corrector. What does that job pay? Get a life.

Shawangunk:

Fisrt off, I don't have all day to worry about how I write in a Rip Off Report, as you do.

Second, I can see that you are only concerned with having the last word. No wonder you have nobody else to agitate...

I don't have any more time to waste even reading your pathetic responses.

You make me sick.

Get a life.

Your response had me totally rolling on the floor in laughter!! You are soooo hilarious!! I am so glad you have professional editors because you certainly do need them. By the way, where were they when you wrote that embarrassing letter to the restaurant? You get all angry because you claim to not have to worry about your "grammer" yet you can't even spell it right. ROFL!!!! And "comma's" ... LOLOL ... You don't even know what EXTORTION is. It is NOT "complaining about bad service." It IS demanding compensation in the way that you requested. Oh but you don't need to know that, do you? You can have your editor look that up for you. You should have had your editor look up some synonyms for the word "loser" since that seems to be the only word you know. But I suppose since you've been called that all your life, the word kind of sticks. ROFL .. you seem to think you are sooo much better than everyone else. That is hilarious! And I am so happy for you that you are enjoying your beautiful new home. Perhaps when they let you out of your straightjacket and open the window of your one-room cell, you will be able to enjoy the sunshine and perhaps take a walk with the other patients in your mental ward. Good luck Lori, and if you get a chance you might want to make a few more appointments with that editor of yours. :-) ROFLLLL!!!!!

First, on the topic of extortion. The only reason this point is important is to discern whether Lori's letter was so unreasonably threatening as to be a violation of the law. Extortion is basically the same crime as robbery, with the exception that the coercing threat involves future, rather than immediate harm. At any rate, it requires that a threat of harm exists. Qualifying threats are those of bodily harm, property damage, or shame/ridicule. [Samaha, J. Criminal Law, 6th ed. Boston: Wadsworth, 1999] If you look at the point in Lori's letter where the closest thing to a threat is asserted, she does not say "if I don't get compensation you will be put out of business." Rather, she says: "For, if your restaurant is to go on, you must learn to treat customers the way they should be treated. If your restaurant fails to do this, you will eventually end up with an Out of Business sign on the door." In my NON-legal opinion, I don't think Lori's letter constitutes extortion. She's completely within her rights to request some sort of compenastion, and if her only threat is the possibility of lost business, I don't think she acted unreasonably.

My next comments are on the phrase "the customer is always right." In reality, the customer always thinks their right, but it is often the case that they are not. Here's an example: just last night my wife, who is a waitress, had a customer who insisted that the restaurant had raspberry sauce, and that he had ordered it on his cheesecake several times before. When my wife informed him that they did not, nor did they ever, have raspberry sauce, he proceeded to accuse her of either being incompetent or discriminating against him. When he called the manager to the table he was informed, by the very man who orders all of the food supplies, that my wife was in fact correct.

As the reasonable people that most of you seem to be, you most likely have no idea of the vast quantities of unreasonable arguments restaurant customers bring up on a VERY regular basis.

I understand the idealist intention of the phrase "the customer is always right." To reflect reality, however, it should be reworded to: "the customer is always right, unless they're wrong."

Loser from NE:

You are sick, and should get some professional help.

First off, complaining about terrible service does not = extortion, and the restaurant did not give me anything, except the apology I wanted. So, why don't you piss off?

Second, why are you so concerned what it is that I do, I did tell you, but you can't even say what you do besides make a jerk of yourself on-line. I am better than you will ever be. I don't want to give too much info to a loser like you, because I don't need a stalker, and you seem to fit the mold for that.

I really don't know what you are talking about by my poor grammer, and truthfully loser, I don't care, because people like me have professional editors to edit our work. I don't have to worry about it. My ideas and research are what make me money, not worrying about how I write in terms of comma's etc. So don't worry about my writing. If that is all you have to worry about, I am sure you are where you should be, loser.

I see that you dropped the caps. You are a disgrace to the people of NE, if you really do live there as you say, and I am sure you know what a loser you are, and so do the people in your community. That is why you are where you are, probbaly having nothing, and I have everything, and just keep getting better...
Good luck, as you will never be what I am, and I will always have more than you.

In addition, I did not call the Rusty Scupper, they called me, so why don't you let it go... You are the miserable one. I am actually very happy in my huge new home, pursuing my PhD and pulling more money in than you ever could or will.

Get a life, loser.

Your rebuttals never cease to amuse me. Your trying to defend your hideous grammar and grasp at the English language by saying that you are an "executive" - whatever that means - and that you are working on your dissertation - blah blah blah - is just so funny!

First of all, let's get something straight. The restaurant manager did NOT agree with you. He just compensated you in some way so you would shut the hellio up and leave him alone. Who would want to be constantly bombarded by your poorly-written letters and obtrusive phone calls day in and day out. It was obvious to him that you were simply one of those greedy customers looking to get something for nothing, and who will not leave until you get just that. So he gave you what you wanted so you could leave him alone!

And yes, what you did propose was indeed EXTORTION. If you don't know what that word means, look it up. How can a monetary sum "help diminish the damage done?" As if someone handing you $20 will suddenly cause all your feelings of embarrassment to be washed away and your coworkers respect you again? Oh puhleeease ... you are the prime example of an extortionist if ever did I see one.

Also, from the tone of your rebuttals, you sound like a miserable creature who has no business being out in public, let alone frequenting a restaurant, or working with others in your "executive" position. You never did say what you meant by "executive." There are Executive Dishwashers at some of the top-notch hotels (not at Super-8 or MOtel-6 where you would stay). Perhaps you are a dishwasher, or a Sanitation Engineer?

Tootle loo ma dear!

Kenneth:

Finally an intelligent person who understands.

The customer is always right.

I guess Shawangunk (probably made up name, too much of a loser to give real name, and there is no Socksville, NE) does not expect good service when he is paying for it... He talks all of this about good manners, but I wonder what he does besides making serious accusations about matters that he can't even provide insights on.

I can tell you that I read one of his responses to a University of Phoenix Report, and he is stupid. He obviously knows nothing about academia, and obviously nothing about customer service.

He is a loser who can't get a date, and wastes all his time spraying his stupidity. He needs to get a life.

In any case, no we did not order anything special, just the usual stuff. The manager fully apologized for the disaster, and if that waiter has one more problem, he will be fired. Also, now the reast of the wait staff is on alert to make sure to provide good service. So, I consider my job well done. Unlike Shawangunk the loser, I am helping to make service better for other consumers. He just sits on his butt and talks.

I have never seen him write a report that I can find, so it appears to me that he lives in Shawangunk Land...

Thanks for the comments.

PS: Shawangunk, if he does work, must be a waiter who expects good tips or any tips for terrible service...

In business, there is an old adage: "The customer is always right." It sounds like the restaurant did not adhere to this basic principle.

The only point that the Nebraskan may have is regarding the dinner reservations. But even there, a good restaurantmanager would have informed Lori nd guests that, though there appears to be some empty tables, those tables were under reservation.

Further, unless Lori's dinner party ordered some exotic dish that required extraordinary preparation, he meals should have been served within half an hour. Perhaps the chef had not shown for work yet ... Did you order some unique dish, some foreign delight? Somehow I doubt the Rusty Scupper has some "haut cuisine" on its menu ...

Lastly, under NO circumstances should an employee (waiter) yell any obscenities at customers ... even at departing customers who leave little or no tip! A tip is not a "given" or a right. It is a recognition of exeptional service in the opinion of the tip-giver (the dinner guest)!

Shawangunk:

What do you do? Stay up all night and read these reports?

Goes to show which one of us is the real professional.

I'll bet that you don't even work...

By the way, the manager fully agreed with me, so piss off.

As an aside, I work full time in an executive position, teach college part-time, and am finishing my dissertation. Now what is it that you do besides waste your time?

Extortion my a*s. I am sick of lousy service and losers like you.

One of the managers of the restaurant called me back today in response to my letter. His name was Peter.

He said that the letter wrecked his day, and that he did many things to correct the situation. He told the waiter about the situation as well as telling the other employees about the letter during their daily meeting.

Peter was very responsive in apologizing for the problems and service failures. I told him that's all I wanted, just an apology, and to let them know about the problem that happened that night.

He said that he was glad that I wrote the letter to let him know what happened, so the problem can be corrected in the future.

I thanked him for returning my call, and apologizing. I also told him that I realize that my letter was written a bit harsher than I meant it to sound, but I was upset from the situation with the waiter.

He said to come back with my business friends when we are in New Haven next time, and to be his guests.

Just the call and apology made me feel much better, and that is enough to get me to come back in the future, and enough for me not to say bad things about the restaurant.

As I mentioned in my first letter, the service the first time was excellent, which I also discussed with Peter. Their food is also great, but bad service problems need to be brought to the attention of people at businesses that can make necessary changes.

Peter also mentioned that he was not in the restaurant that night.

For the people responding, I thank you for your "constructive" comments, because as consumers we can make companies better their services... After all, when we are paying so much money for the service, we expect that it should be to our expectations.

To: Shawangunk - SOCKSVILLE, Nebraska
All caps are a nice touch... I would have appreciated more constructive comments, but I guess people like you have nothing better to do than waste time reading consumer concerns, and responding inappropriately...

To: Karen
Thank you for the more constructive comments...
Actually, I do expect to be compensated for such poor service. Once, I had a very bad experience at Morton's with a bad lobster, and the Maitre D' responded quite well to my letter concerning the situation. He called me and sent us about 1/2 of the total bill in a gift certificate, which was $150. I can tell you that we did decide to go back many times, and are planning to go again next month. If Morton's did nothing in response to my complaint, I would have never gone back.

Damage can be repaired, by properly responding to a customer complaint in my opinion.
It is not true that I would never go back to the Rusty Scupper, as they are known as the best seafood restaurant in New Haven. Every business needs to be told about servoce failures so they they will not end up out of business. Customers are the the ultimate judge of quality, value and satifaction, and have the greatest impact on repurchase and transmission of positive word-of-mouth. Any company that does not pay attention to what the customers are saying will eventually lose.

THIS IS SIMPLY A CASE OF A CUSTOMER WANTING SOMETHING FOR NOTHING -- AND WHEN SHE DID NOT GET THAT, SHE TURNED AROUND AND MADE A FOOL OF HERSELF.

WHEN SHE DID NOT GET THE FREE DRINKS AND DESSERTS SHE DEMANDED, SHE THEN HAD THE NERVE TO FOLLOW UP WITH A LETTER TO DEMAND SOME MONEY TO "DIMINISH THE DAMAGE DONE." AS IF MONEY CAN DIMINISH THE EMBARRASSMENT SHE CLAIMS SHE FELT AMONG HER COWORKERS? OH PUHHH-LEEEASE ....

NOT TO MENTION SHE DID NOT EVEN TIP THE SERVER -- IN EFFECT RIPPING HIM OFF -- YET SHE IS TRYING TO STEAL EVEN MORE FROM THIS RESTAURANT, DEMONSTRATING HER CHEAP AND ILL-MANNERED WAYS.

WHEN IS ENOUGH ENOUGH, FOR PEOPLE LIKE THIS? THEY WILL STOP AT NO MEANS TO GET SOMETHING FOR FREE, EVEN IF IT MEANS EXTORTION OR BLACKMAIL. DOES ANYONE KNOW HOW TO SPELL C-H-E-A-P-S-K-A-T-E??

Two things I will comment on. The letter should have been sent to the Owner, not the Maitre d'. You spelled out your concerns fairly well and hopefully they will make the necessary changes.

However, I have a huge problem with one thing you wrote and I will quote you here:

"If you have any sort of integrity for your business, you should contact me with some form of compensation to diminish the damage done."

The damage is done. There is absolutely nothing they could do to make this better. You are never going back there and you won't refer people. You made that quite clear. So, what this little comment says to me is....extortion. There is no "compensation" they could give you which would ever "diminish the damage done". Sounds to me like you're looking for a pay off. I'm not sure if that's how you meant it but you may want to rethink ever using a sentence like that again.

FIRST OF ALL, I AM CURIOUS AS TO WHAT LINE OF WORK YOU ARE IN AND WHAT YOU WERE DOING AT A "PROFESSIONAL CONFERENCE" CONSIDERING YOU HAVE NO GRASP OF THE USE OF THE ENGLISH LANGUAGE/SPELLING/GRAMMAR/ETC. IT DOES NOT MAKE YOU SOUND VERY PROFESSIONAL, BUT READING YOUR LETTER TO THE RESTAURANT DOES MAKE FOR A FEW LAUGHS.

LET'S SEE ... WHERE TO START...

YOU SAY THAT IT TOOK ONE HOUR TO RECEIVE YOUR FOOD, AND THAT THE WAITER DID STOP BY SEVERAL TIMES TO CHECK ON YOU WHILE YOU WERE WAITING. WHAT IS THE PROBLEM??!!! ONE HOUR IS NOT AN UNREASONABLE WAITING TIME IN A DECENT EATING ESTABLISHMENT. IT SEEMS TO ME LIKE YOU ARE USED TO EATING AT PLACES LIKE DENNY'S WHERE THE FOOD IS ORDERED AND SERVED WITHIN 20 MINUTES OR LESS. NOT ONLY THAT, BUT PEOPLE ENJOYING A BUSINESS DINNER ARE NOT USUALLY OUT FOR AN EAT-AND-RUN DINNER, BUT RATHER PREFER A MORE LEISURELY DINNER TO DISCUSS BUSINESS PLANS AND ENJOY TIME WITH COLLEAGUES. I SUPPOSE YOU ARE THE EXCEPTION TO THE RULE. WHAT EXACTLY TYPE OF BUSINESS ARE YOU IN ANYWAY?

DEMANDING FREE DRINKS AND DESSERTS FROM THE WAITER FURTHER DEMONSTRATES YOUR BAD MANNERS AND LACK OF BUSINESS ETIQUETTE, ESPECIALLY WHEN THE MEAL WAS SERVED WITHIN AN *ADEQUATE* LENGTH OF TIME AND THE WAITER DID NOTHING WRONG. HIS BEHAVIOUR AFTER THE MEAL WAS SERVED WAS MOST LIKELY DUE TO THE FACT THAT HE WAS FED UP WITH YOUR RUDENESS AND IT FINALLY DAWNED ON HIM THAT IT WAS NOT WORTH HIS TIME PROVIDING YOU GOOD SERVICE AS NOTHING WAS GOING TO BE GOOD ENOUGH FOR YOU.

AS FOR THE WAITRESS'S RESPONSE THAT THE RESTAURANT WAS PACKED AND THERE WERE NO TABLES, DID IT EVER OCCUR TO YOU THAT PERHAPS THE EMPTY TABLES YOU SAW BELONGED TO PEOPLE WITH *RESERVATIONS*??? YOU MENTIONED YOURSELF THAT YOU HAD MADE A RESERVATION. A TABLE WAS RESERVED FOR YOU, MAKING IT UNAVAILABLE TO ANYONE ELSE WHO HAPPENED TO SEE IT SITTING EMPTY. OH LET ME GUESS, THEY WERE SUPPOSED TO LET *YOU* HAVE THE TABLE OF YOUR CHOICE, AND TURN AWAY THE PARTY THAT HAD RESERVED THE TABLE ONCE HE/SHE ARRIVED?? AGAIN, POOR MANNERS AND LACK OF ETIQUETTE ON YOUR PART.

OH YOU POOR BABY, YOU EVEN HAD TO ASK THE WAITER TO BRING YOU SOME WATER! OH BOOO h*o .... IS HE SUPPOSED TO READ YOUR MIND? HOW ELSE IS HE SUPPOSED TO KNOW IF YOU WANT SOMETHING UNLESS YOU ASK FOR IT? WHAT KIND OF RIDICULOUS CLAIM IS THAT??

IT IS NOT SURPRISING THAT YOU DID NOT LEAVE A TIP, OR AS YOU SAY YOU LEFT "VERY LITTLE," AS YOU APPARENTLY HAVE NO CONCEPT OF PROPER DINING MANNERS, AND YOU WOULD FURTHER EMBARRASS YOURSELF IN FRONT OF YOUR COLLEAGUES IN THIS MANNER BY NOT LEAVING A TIP. THE RESTAURANT DID NOT EMBARRASS YOU, IT WAS *YOU* WHO EMBARRASSED YOU. NEXT TIME, MAKE YOUR RESERVATION FOR WAFFLE HOUSE OR DENNY'S, WHERE YOU WILL LIKELY FIT IN WITH THE GENERAL CROWD, AND WILL NOT RISK CAUSING A SCENE THAT WILL CAUSE YOU TO STAND OUT AMONG THE REST OF THE RESTAURANT PATRONS IN A NEGATIVE WAY. ALSO, I RECOMMEND YOU READ A BOOK ON PROPER ETIQUETTE, MANNERS, AND WHAT TO EXPECT WHEN DINING IN A DECENT EATING ESTABLISHMENT.