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Report: #310691

Complaint Review: Rx.com - Rxium - Internet

  • Submitted:
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  • Reported By: Fort Thomas Kentucky
  • Author Confirmed What's this?
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  • Rx.com - Rxium rx.com Internet Central America

Rx.com - Rxium LCC Deception in charging for a service not adequately explained and then refusing refund Internet

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I was trying to buy prescription drugs on line and this company was listed as a source and had the cheapest price for the flexaril I was trying to buy. When I went to their website all I found was an enrollment form which requested a credit card, which I gave, thinking it was needed for charging the flexaril. When the enrollment was accepted I was sent to a screen that told me I had just paid $69.99 for a 90 day membership, which was more than the cost of the one-time use I had for using this site.

When I tried to cancell my enrollment I could not find a phone number or e-mail address, but I did go to the terms of the agreement and a section about cancellation, addressing various reasons for cancellation, about three different scenarios. The answer to each scenario was CANCELLATION DENIED. I learned there was a cheaper 30 day membership that had not been mentioned, but that was also DENIED. The only form of cancellation was to declare that I did not want to be re-enrolled in 90 days. Then I learned that the same medication was available through Walgreen's for a similar price to what was listed and many of the prices listed for other companies were actually much more expensive than Walgreen Prices.

There was also a statement threatening to hold me responsible for their legal expenses if I were to try to contest the charges and another threat to ban me from purchasing anything again on the internet if I disputed the charges and how they had a legal team in place that would refute any such attempt.

Simply outrageous.

I should have read all the fine print before I got into this but I was in a rush to get the medication for my daughter and I've never had anything like that happen when I made an honest mistake on the internet.

They also captured my ISP address so they can supposedly track my returning to the site. For purposes of contesting these charges I have not gone back to the site.

Elliott
Fort Thomas, Kentucky
U.S.A.

This report was posted on Ripoff Report on 02/20/2008 10:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rxcom-rxium/internet/rxcom-rxium-lcc-deception-in-charging-for-a-service-not-adequately-explained-and-then-r-310691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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