Report: #1363650

Complaint Review: SA FISHING COMPANY - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Thu, March 23, 2017
Updated: Tue, October 17, 2017
Reported By: Henri — Pretoria Other South Africa

Author Not Confirmed

Why?

SA FISHING COMPANY Internet USA

Phone: 561.948.6557
Web: https://safishing.com/
Category: Clothing Stores

SA FISHING COMPANY SACOMPANY No Tracking Number, no Customer service, no communication Boca Raton Florida

*UPDATE Employee: Contact us

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On 16 March ordered and paid for a promotional package. Received an automatic email which states I will get a tracking number soon...

Sent a follow up email on the 20th to find out what happened to the tracking number. Got an automatic response that says the emails are not monitored. I should call during office hours. (What is the use of a customer care email then?)

I stay in South Africa, 7 hours ahead of Florida EST.
No communication to date, and no attempt in sending the tracking number.

I want a full refund. I do not want the items anymore.

This report was posted on Ripoff Report on 03/23/2017 11:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sa-fishing-company/internet/sa-fishing-company-sacompany-no-tracking-number-no-customer-service-no-communication-bo-1363650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

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AUTHOR: SA Co. - (USA)

SUBMITTED: Tuesday, October 17, 2017

POSTED: Tuesday, October 17, 2017

Hello,

I apologize for the delay and that you did not get your order. Please contact us! We would be glad to fix this for you and issue you a refund. I am unable to locate your order with only your name. Contact us via Live Chat at www.safishing.com or telephone at 561-948-6557 M-F 9-5 EST.

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