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Report: #1463369

Complaint Review: Sack Lunch Productions - Salt Lake City Utah

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  • Reported By: Leslie H. — CASTLE ROCK CO United States
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  • Sack Lunch Productions 59 West 100 South, 2nd Floor Salt Lake City, Utah United States

Sack Lunch Productions The Lanternfest - Colorado Have not refunded cost of tickets purchased after 2 years of moving the venue and dates that never happen. Utah Salt Lake City Utah

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I bought tickets to the Colorado Springs Fall Lanternfest/Sack Lunch Productions back in October of 2016 for an event date of 11/5/2016.  That event was cancelled due to weather.  They eventually told us it would be rescheduled.  It was rescheduled, multiple times over the course of a couple of years but never actually held.  I emailed them at help@thelanterfest.com and requested a refund.  Twice I received a reply and instructions on how to go about filing a refund request.  Nothing was ever refunded and they stopped answering me.  They tend to do this in several areas, not just Colorado, where the fire code will not let them hold a lantern festival here so why the refusal to refund the ticket money they accepted?  They need to be stopped.

This report was posted on Ripoff Report on 10/03/2018 09:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sack-lunch-productions/salt-lake-city-utah-84101/sack-lunch-productions-the-lanternfest-colorado-have-not-refunded-cost-of-tickets-purch-1463369. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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