Safe Streets USA Authorized ADT Dealer Absolute Security, ADT Direct Connect Fraudulent Hiring Process Melbourne Florida

My experience is the same for everyone else. Orientation was held as a group and everyone shared their interview interactions. Everyone was either cold called about the job opportunity or saw an add on craigslist. The lady on the phone told me that they had several positions available that matched the experience listed in my resume; IT, Clerical, and Accounts Receivable. She also stated that they would love for me to come in for an interview and I accepted. On the day of the interview the man I assumed to be the manager but later found out was a company Recruiter Richard Springer Jones was actually away from the office so I had to reschedule for the next day; I was not notified prior to showing up.  

The next day I went back and he spoke to me about my past job experiences and I told him I was a computer technician for geek squad and before that an Accounts Receivable Clerk and before that a receptionist for a film editing company. I recently moved from New York a month to be exact and I was jumping at every potential job. He said with my experience he did not see me not getting a position with them and that they started compensation at $600 a week salary based with bonus opportunities and full benefits. He made me sign paperwork for pre-employment drug screening and said if I passed the screening I'm as good as in. He also gave me his phone number to be able to let him know that I took the test.

After I took the test I called him several times and all I got was a voicemail.  A week later I got an email from Springer stating that I had been hired based on the fact that I passed the drug screening. The email also stated that classroom type training would begin on the 30th and the 31st of March and I should confirm whether or not I would be there. I replied immediately stating that I'd be there, then I read the email again and realized there was no position listed. I emailed Springer asking about what position I was selected for and I did not get a reply. I also tried calling both phone numbers and got no answer I even left voicemails and sent him a text message still no reply.

At this point I was starting to feel uneasy about the whole thing but then I thought it's ADT and you can't lie during the hiring process that's illegal. I called ADT's 1800 number and they said that that office was not listed with them and they must be an authorized dealer. I tried finding a number for the office but they only listed the 1800 number for ADT. I then saw two reviews on Google from past employees that were negative but there were only two so I still made up my mind to see for myself by attending the training sessions. During the two days of training, me and about nine other new hires asked detailed questions in regards to a typical work day, compensation and the bonuses we were told about.

The Recruiter Springer Jones stuck to the story of $600 a week salary based, with opportunity of bonuses. They actually showed an ADT call center video where the employees were making bonuses based on merit and I asked so that's how we will be bonus based on our customer interaction and he said yes. He told us that we would be going into clients homes to see how the security systems are laid out and that we would be shadowing managers for 30 days and that we should not actually interact with the clients just watch the managers because we are being paid to learn the ropes.

On the third day we were given ADT T-Shirts and told that we would be going into the homes of clients also they told us that their clients were appointment based. On the drive to Orlando from Melbourne I decided to ask the same questions I asked Springer Jones to the Branch manager Norris Walker. His answers were completely different he said that our pay was 100% commissions based and that we would only be paid $80 for the two days of training and that we had to make sales to make money. We were never told anything about making sales and being 100% commissions and then he went on to say that we would be going into neighborhoods to cold knock.

There were new hires that quit their actual jobs to say yes to this company who initially pretended to be ADT only to be told that they are only an authorized dealer named Safe Streets USA who sells ADT security systems. And the kicker that we would not be getting paid if we didn't sell, the majority of the new hires signed on for clerical work not sales. I and the other 3 new hires asked the branch manager why they would deceive people into working for them and he said it's the only way people will say yes because if they tell people they’d be cold knocking and paid only on commissions people would not choose to work with them.

So apparently it's better to lie than tell the truth. There were five new hires within that van that went to Orlando myself included and four of us quit before we even made it to Orlando we also did not make it back to melbourne until around 9pm and we left melbourne at 12pm. They wasted my time and my money getting to and from the office.  A review on Google from a past employee said that the recruiters get a cut if five new hires make sales within their first 30 days. I need for this company to be exposed and shut down at least that branch in Melbourne if they are the only ones doing this to people.