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Report: #813444

Complaint Review: SafeCart Speedy PC - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Dave — Milford New Hampshire United States of America
  • Author Confirmed What's this?
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  • SafeCart Speedy PC Internet United States of America

SafeCart Speedy PC SCAM ALERT: SpeedyPC Misrepresentation, Fraud Internet, Internet

*UPDATE Employee: SafeCart Charge

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I was having problems with my computer, which has been slow of late. Performed all basic procedures, deleting files, etc. Microsoft "Help" directed me to speedyPC as a "Certified" partner. I ran the test, trusting Microsoft. I was informed I had 914 problems with my computer. I requested "fix" only to be prompted for $29.95. I purchased the product, only to find out that I was buying ANOTHER program for $9.95 about which I knew nothing. My account was already charged. To activate software I had to call an 800 number, which set off an alarm. The party on the other end then went into my computer and started telling me a bunch of nonsense about the control panels he was bringing up, such as my processor utilization being way too low even though nothing was being processed, that ALL my programs should be running, which I immediately pointed out would crash the system. I finally screamed at the man to stop and just activate the software, which, as I then witnessed, I could have activated myself, so the number was just another lie to drag people in to getting charged for more services. I then found out that I had not only been charged, but that I had been SUBSCRIBED for the same costs annually.

When I ran the software, there was only ONE system problem, previously represented as "Critical" with DOZENS of problems listed, NO performance problems, and 139 "junk" problems that turned out to be the SAME 340 megs that I had sent to the trash bin earlier. I immediately called PayPal, filed a fraud complaint, and cancelled the subscription. As suspected, running the software had no impact on my system performance or speed whatsoever ( I had already checked it before and after). I intend to file this complaint with Microsoft and every forum I can, including any relevant Attorneys General. I invite ANY competent attorney to take this to class action against both Microsoft and SpeedyPC.

This report was posted on Ripoff Report on 12/24/2011 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/safecart-speedy-pc/internet/safecart-speedy-pc-scam-alert-speedypc-misrepresentation-fraud-internet-internet-813444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

SafeCart Charge

AUTHOR: CustomerSupport - (Canada)

POSTED: Thursday, February 23, 2012

Hello,

SafeCart is one of the Internet's leading credit card payment services. We primarily transact digitally downloaded products like software, games and the like. With support for multiple currencies, we provide digital download product publishers a way to accept online payments for their products.
The technician you were speaking with works for a third Party that is contacted out by SpeedyPC to activate there software.

Any complaints about the service you received can be directed to SpeedyPC at 1-855-572-5062 they are open M-F 9am to 4pm PST or you can email them at support@speedypc.com

Regards,
Kristy

SafeCart Customer Service
www.SafeCart.com

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