Report: #1325936

Complaint Review: safelink wireless aka tracfone - Internet

  • Submitted:
  • Updated:
  • Reported By: dan n — madison Maine USA
  • safelink wireless aka tracfone Internet USA

safelink wireless aka tracfone was denied access to names of p.i.c. of enrollment verifications requests new documents continuously claiming never rec'd any ( mailed , faxed and e-mailed ) never updated in system , nor do they mail anything out to you in 5 days or ever ( 30 days later still nothing ) Milwaukie Internet- Oregon

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Safelink wireless was supposed to send an application by mail ( 30 days - nothing ) filed online instead , been required to send verification letter of Medicaid ( Mainecare ) by mail and by fax also . then they needed foodstamp verification letter . so i did send Mainecare by e-mail  ( denied in hours after receiving on the 22nd of August and nothing notifying me by mail as they say in recordings - does not say Medicaid - it says Medicare and Mainecare )  sent again and  with foodstamps letter by e-mail , still not in system and have to resend same letters and cards ( do not have as of yet ) cannot reach anyone in verification department ( no names or contact info other than send it here and wait (until your dead in other words ) this is not any way to run a lifeline service for those whom need to make and see Drs and without a phone they cannot call you with an appointment ( they will not mail anything by usps ) also after a week i was given on the safelink website a  usps tracking number that has not left or will be delivered from not being in computer system everytime i call and ask why hasn't my phone been sent out just sitting in shipping ?  Each call back in your asked to resend your verifications in again and again ( until your blue in the face ) safelink is a joke the way its allowed to harass , irretate , and demand repeet info .

This report was posted on Ripoff Report on 09/01/2016 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safelink-wireless-aka-tracfone/internet/safelink-wireless-aka-tracfone-was-denied-access-to-names-of-pic-of-enrollment-verifi-1325936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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