Complaint Review: Safetouch Security Systems - jacksonville Florida
- Safetouch Security Systems 9600 Sunbeam center drive jacksonville, Florida United States of America
- Phone: 866-477-3011
- Web: www.safetouch.com
- Category: Security Services
Safetouch Security Systems sent dispatch w/o calling, 4 dead panels, could not disarm alarms, received multiple fines due to company jacksonville, Florida
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keypad panel has failed four times, imagine arming a system at night and coming in and not being able to disarm the alarm. Police has been dispatched 6 times due to faulty equiptment, installation.
Last panel problem on 10/21 of which another $350 fine was assessed company refuses to write a letter stating that their was an electrical problem even though their service tickets state their was no voltage problems.
Last problem on 10/21 callers on list were not called, not the first or second one on the list, company lied and said that we were called but have call logs to prove otherwise, states office line was called, yet another lie as call log was reviewed.
company refuses to supply all work order documents, original contract, or even several people will not call back
steer absolutely clear of this company you will have multiple problems in less than a year company has had to come out 12 times to do fixes on the system and I am out close to $1,000 in fines
This report was posted on Ripoff Report on 11/15/2010 09:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/safetouch-security-systems/jacksonville-florida-32257/safetouch-security-systems-sent-dispatch-wo-calling-4-dead-panels-could-not-disarm-ala-662363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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