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Report: #1089390

Complaint Review: Sagequest, LLC - Select State/Province

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  • Reported By: Jsmith — Sherwood Arkansas
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  • Sagequest, LLC 31500 Bainbridge Road. Solon, OH 44139 Select State/Province USA

Sagequest, LLC GPS Company Can't Even Find Time to Service Customers - Nowhere to be FOUND! Solon Ohio

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We have used Sagequest GPS services for almost 2 years now.  Since Day 1 we have had nothing but reporting issues.  We were sold on the reporting capapbilities of the GPS services to help us ensure all 13 of our install and service trucks were where they were supposed to be. 

Almost immediately after having the units installed, we began to have troubles with reporting.  Types of reports that have been inaccurate are speeding and a late start report.  Sagequest has been engaged on the issues from the beginning and has promised that they will fix them, but they have not.  Their systems are obviously flawed and it doesn't appear they care at all at fixing the issues.

 

I have spoken with several service people at Sagequest, and received an adjustment, one time, but the problems persist and most times when I inquire about the problems I am told that they are working on a timeline to fix the issues.  A timeline that they never share with me and ultimately they end up ignoring the issue, hoping it will go away.

Ultimately, I WOULD NOT RECOMMEND THIS COMPANY for any GPS services.  Don't even allow them to pitch the product.  They will tell you what you want to hear; however, they won't fix your issues.  STAY AWAY FROM SAGEQUEST they are not ethical in their treatment of customers.  The only thing that they have been consistent in doing for my company is billing me on time... every month. 

This report was posted on Ripoff Report on 10/04/2013 07:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sagequest-llc/select-stateprovince/sagequest-llc-gps-company-cant-even-find-time-to-service-customers-nowhere-to-be-foun-1089390. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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