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Report: #1441276

Complaint Review: Sales Tools - San Francisco CA

  • Submitted:
  • Updated:
  • Reported By: Guto — RIO DE JANEIRO Rio de Janeiro Brazil
  • Author Confirmed What's this?
  • Why?
  • Sales Tools 548 Market St San Francisco, CA United States

Sales Tools SalesTools SalesTools.io They didn't offer a refound even if you buy by mistake San Francisco CA

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I entered the site and even for the trial plan, they asked me for my credit card. Okay, I wanted to know the solution and gave my card to them. Navigating the platform I found a tool that could be interesting to me and I understood the pricing policy in a wrong way, because the message was: $ 99 charged annually and I missed the $ 99 a MONTH.

I forgot that I gave my credit card details and decided to click to see the total amount and check if I would be charged 99 dollars x 12 months. Fact is that I was automatically charged without any confirmation and the total amount was 99x12 usd. I immediately sent an email asking for a refund, but the only response I got was: "we do not offer refund".

If they had charged me only a month, I'd test the platform to see if it works for me, but I do not have the interest to buy the annual license for something I'm not sure will work for my reality. I've made countless contacts, but the answer is always the same.

This report was posted on Ripoff Report on 05/02/2018 06:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sales-tools/san-francisco-ca-94104/sales-tools-salestoolssalestoolsio-they-didnt-offer-a-refound-even-if-you-buy-by-mista-1441276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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