Samsung I was cheated by the Samsung repair company New York Internet

Good morning

I bought a Samsung tablet fell from my handi the Sun Van transport disabled people like me use, unfortunately, .it broke

it broke the screen so I call Samsung to ask how much do I have to pay, the arrangement and gave me considerable amount to our budgeted and we send the tablet, a few days later they send an email to my husband say the tablet is ready to send back to us and need to pay another amount higher.

I will be very . grateful if you would do me the favor connecting them clarify is this normal or it is just for the latin person like me.

Thak you very much.

Maritza Renfrew