Report: #77591

Complaint Review: San Jose Mercury News - San Jose California

  • Submitted:
  • Updated:
  • Reported By: Sunnyvale California
  • San Jose Mercury News
    San Jose, California
  • Phone:
  • Web:
  • Category: Media

San Jose Mercury News ripoff San Jose California

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Don't let this happen to you! I had a kid come to my door in July and sell me an "introductory offer" for 8 weeks for $10 for the Merc and the San Francisco Chronicle. I signed up for it and a few weeks before it ran out, another kid came to the door and offered my husband the rest of the year for $20, but he had to give him 2 checks each for $10.

Then in Sept. I get a bill for $34 for the Chronicle. And then I get a bill for $31 for the Merc. then the phone calls started. They pretty much told me if the receipt didn't specify the promotion, I was out of luck. Last straw was the collection notices. That was the last straw!! I was sooo mad, I emailed the vp of circulation of the Merc and the Chronicle, customer service, and copied all the news stations. Wow, talk about quick turnaround!

The Chronicle contacted the collection agency and it has been resolved. I have been assured by the Customer Service Manager at the Merc and I have been told it has been taken care of. I finally stopped getting the Merc as of yesterday (1/19/04), so let's hope I don't get a bill from them!

Santa Clara, California

This report was posted on Ripoff Report on 01/20/2004 09:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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