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Report: #1430491

Complaint Review: Saratoga Classics & The Parts Broker - Internet

  • Submitted:
  • Updated:
  • Reported By: Debra — Arlington Texas United States
  • Author Confirmed What's this?
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  • Saratoga Classics & The Parts Broker 81 Railroad Pl. Sartoga Springs New York 12866 Internet

Saratoga Classics & The Parts Broker Saratoga Classics & The Parts Broker failed to deliver part or communicate Internet

*Author of original report: He tried to rip me off again

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Ordered a part from this company on 2-9-18  they advised I would have the part the following Thursday on 2-15-18 it did not arrive.  So on Saturday the 17th I sent a text asking for an eta on the part. I received a e-mail advising they would reply on Monday 2-19-18 it never came. 

I sent e-mails everyday after trying to get an eta on this part as my car was not functioning.  I never received an answer until on the morning of the 22nd I ask them to refund my money and I would take my business else where then I received this email from them: 

We will refund your money minus 30.00 for shipping part back(when it had not been sent)15.oo restocking fee for a total of 45.00 the part cost 90.00 so all I would recieve back is half of what I paid for something they did not supply. This was the morning of the 22nd.

Now also on the morning of the 22nd I received an e-mail from them telling me the part was there did I want them to ship it to me?  So the part was always there maybe but still to refund my money they wanted to keep 30.00 for shipping fees.

Also on the morning of the 22nd I received serveral rude phone calls, text, and emails from their sales dept.  

This report was posted on Ripoff Report on 02/22/2018 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saratoga-classics-the-parts-broker/internet/saratoga-classics-amp-the-parts-broker-saratoga-classics-amp-the-parts-broker-failed-t-1430491. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

He tried to rip me off again

AUTHOR: Debra - (United States)

POSTED: Saturday, February 24, 2018

Two days after the lies, name calling, and still no refund he tried to charge my credit card another 60.00 but luckily I caught him in time to stop that payment.

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