Sarraf Jewelry Rude, Not Professional, nobody gets back to you. Internet

I will never shop with this company again. I placed an order and the company charged me right away. About a week later I called because I hadn't received tracking or any communication from the company. So when I called, the rude woman who answered put me on hold for about 5 minutes. When she came back she told me that she had to transfer me to someone else. The person she transferred me to could not find my order and told me that she needed to call me back. Anyway, no body called me back that day. I called again the next day and spoke with the same rude woman. She was able to pull up my order and told me that the chain I ordered had been discontinued. So basically this company charged me for something that I was never going to receive. Nobody contacted me. No calls or emails from the company. The woman on the phone was rude and didn't even apologize. She then told me that I would be refunded within the hour. Nope, no refund. It took me 4 days of calling these people everyday for them to refund me my money.

What a nightmare!

Never again!