Complaint Review: Save generic - Nationwide
- Save generic savegeneric.com Nationwide U.S.A.
- Phone: 605-413-4728
- Web:
- Category: Medical Supplies
Savegeneric Charged credit card for 90 pills and delivered 40 in a ziploc baggie, no prescription bottle ripoff Nationwide *EDitor's Suggestions on how to get your money back into your bank account!
*Consumer Suggestion: Troy, those sites NEVER provide a physical prescription!
*Author of original report: SAVEGENERIC MADE GOOD ON THEIR REFUND POLICY
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I ordered and was charged on my credit card for 90 Phentermine pills for weight loss. The website advertised free prescription and allowed me to pay $108 for 90 days, which was cheaper than I could do through my own insurance.
When the pills arrived, there were only 40 and they were in a ziploc baggie without a prescription bottle.
I attempted to contact a person to resolve the problem, but the phone number listed on the website only refers you to submit a "ticket" so a live person can chat with you online. I submitted two tickets and waited for hours online for the "live person" to talk to me. No one ever responded. I sent multiple emails to every address I could find and still got no response. I finally decided to check this site to see if anyone else had any complaints and I wish I had done this before I ever placed this order.
Troy
lake charles, Louisiana
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
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CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
This report was posted on Ripoff Report on 04/23/2007 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/save-generic/nationwide/savegeneric-charged-credit-card-for-90-pills-and-delivered-40-in-a-ziploc-baggie-no-presc-245360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Troy, those sites NEVER provide a physical prescription!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Saturday, April 28, 2007
Troy,
If you wanted a physical prescription, you should have gone to an M.D. to get it. There are many sites where you can fill your own prescription and get comparable prices.
These sites do not actually write a prescription. Most of these sites are actually operated by someone outside the United States. They do an online "evaluation" just to be "legal".
And, keep in mind that sending controlled substances through the U.S. Mail without a valid prescription is illegal.
#1 Author of original report
SAVEGENERIC MADE GOOD ON THEIR REFUND POLICY
AUTHOR: Troy - (U.S.A.)
SUBMITTED: Saturday, April 28, 2007
SaveGeneric informed me that the reason I only got 40 pills was because the shipment had to come in parts...that was how they avoided charging me duty fees. So I did actually get the rest of the pills in.
But then I had to email them and let them know the prescription I paid for was useless to me because it was delivered in a ziploc bag rather than being a real prescription. My work drug tests randomly and if there's anything in my system...there better be a prescription for it.
When I emailed them, I was surprised how quickly they responded back telling me I was going to be refunded. I wasn't holding my breath...I figured they told that to everybody just to pacify them. But two days later I checked my credit card and there it was...A FULL REFUND.
If it would've come with a prescription, this would've been a dreamsite, $108 bucks for 90 pills. But I was very happy with how they resolved everything.
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