Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1036108

Complaint Review: Saveology.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Bret — Chicago Illinois
  • Author Not Confirmed What's this?
  • Why?
  • Saveology.com Internet United States of America

Saveology.com Tech Support for Samsung Saveology.com or "Tech Support for Samsung", Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I was having problems with my Samsung TV, so my wife gave me the number to "Samsung Tech Support".  Went through the basic questions about my TV and eventually the person said I needed to contact the service center for Samsung repair because I had a hardware issue.  As a measure of good faith for my hassle, they were going to give me a $100 gift card .... great!    
So then they went through all of the details about the card and told me it would cost me only $9.95 to process the gift card online.  I started to become skeptical, but I went forward because I figured Samsung wouldn't screw me, right?  So after I gave my CC info the the lady asked me for the third time.  Is your first name spelled .....  that is when I knew I was just scammed.  They wanted my voice recorded saying "yes" so that they could say I ordered whatever scam they were selling.  I am a shipping manager and frequently receive the cold call asking "do you use tape?", knowing to immediately hang up the phone otherwise a pallet of tape will show up at my dock the next day.

So after I realized I was a moron, I checked the website my wife found the phone number at (http://samsung.mytechhelp.com) and realized it is a phony Samsung site that comes up on google as the number on search.  I told the lady to cancel the gift card because I did not want it she kept telling my over and over.  I'm sorry sir, it's already gone through .... it's ok.  I asked for a supervisor who then just read me the same script.  I hung up and called my CC company to cancel my card and dispute the transaction.

What I don't understand is how this company can be obviously criminal, and continue to get away with it.  They even have a A rating on the BBB website!!!!
Imagine if I walked down the street pretending to be a police officer and handing out fake tickets to people.  I gurantee I would be spending some time in jail ... so how is this any different?

This report was posted on Ripoff Report on 03/19/2013 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/saveologycom/internet/saveologycom-tech-support-for-samsung-saveologycom-or-tech-support-for-samsung-inter-1036108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now