Complaint Review: Saveonmyalarm.com American Digital, Renwemyalarm.com, Cancalmyalarm.com - Kirkland Washington
- Saveonmyalarm.com American Digital, Renwemyalarm.com, Cancalmyalarm.com Kirkland, Washington U.S.A.
- Phone: 888-720-2079
- Category: Security Services
Saveonmyalarm.com American Digital, Renwemyalarm.com, Cancalmyalarm.com Bait and switch to different price plan, locked into contract. Kirkland Washington
*Author of original report: Here is the popup (which I never saw initially) with terms.
*Author of original report: Mr. Price's response to Bait and Switch complaint
When I noticed this increase I contacted manager Ben Price who told me to go back to the page and see the popups that supposedly warned me that I was entering a 24 month contract. I did so, using my old copy of Firefox and no popups appeared. I told him this and then he began to argue that I should have read the terms and conditions when I checked the box " I have read the terms and conditions". There are no terms and conditions on that order page, nor any links to any terms and conditions elsewhere. I understood that I was checking the terms that were on the page I was reading, not some that were located in some other spot on the website.
The website by the way, looks amateurish, with lots of bold text and an overwhelming sales pitch for $5.95 per month. I have since revisited the page with Internet Explorer and yes, if you click on the right spot in the order page, a little yellow window will pop up. I wonder how many other people using other browsers have had a similar problem.
Folks, this is a classic bait and switch. All of their advertising indicates $5.95 and you will indeed be billed that for a few months until the $19.95 rate kicks in unless you check the entire website and read the fine print. I feel ripped off and they will not release me from their contract. Ben indicated that " I have been doing this for 25 years and I know what buyers remorse is". I'm sure he does, since from looking at the Ripoff report and other posts on the web he has a lot of buyers with remorse. Avoid this scam at all costs and contact a local alarm company.
This report was posted on Ripoff Report on 11/06/2008 03:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/saveonmyalarmcom-american-digital-renwemyalarmcom-cancalmyalarmcom/kirkland-washington/saveonmyalarmcom-american-digital-renwemyalarmcom-cancalmyalarmcom-bait-and-switch-to-388669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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