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Report: #408711

Complaint Review: Savings2Go - Plano Texas

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  • Reported By: Abilene Texas
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  • Savings2Go 9700 W. Plano Pkwy, Plano, Texas U.S.A.

Savings2Go Benefits Services Highly Deceptive Plano Texas

*UPDATE Employee: Consumer Affairs Manager

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Unsolicited e-mail, unauthorized membership established in my name.

On the morning of 1-6-2009, I received an unsolicited e-mail from Savings2Go stating welcome to Savngs2Go here is your membership number.

I have never heard of this company nor have I ever applied to them for a membership. Being suspicious, I Googled Savings2Go complaints and found a treasure-trove of horror stories about unauthorized charges being made to credit cards.

I became concerned about charges showing up on one of my credit cards so I decided to call a phone number in Plano, TX associated with Savings2Go, AKA Stonebridge Benefits Services Company at 2700 West Plano Parkway, Plano, TX 75075-8200. I advised the first person I talked to of the unsolicited e-mail and my desire to NOT BE A MEMBER. I was immediately given the run-around and then asked for personal information concerning my home phone number and my date of birth. I told this person, let me speak to your supervisor and I soon began a conversation with someone named (I believe) Sharon. I repeated my dilemma, and got the same song and dance concerning You need to give me your home phone number and date of birth

Long story made short, I told Sharon I was about to file a complaint with the Attorney General of Texas if she didn't immediately remove me from their membership. I did give them the bogus membership number they assigned to me and told them, stop this immediately. Not knowing if they indeed will delete my membership and stop sending me unwanted and unsolicited e-mails, I filed a complaint on-line through the Attorney General of Texas. I also sent by snail-mail copies of the bogus "MEMBERSHIP" account assigned to me.

I am now in the process of sending my complaint file to the address of Stonebridge Benefits in Plano by CERTIFIED MAIL with DELIVERY CONFIRMATION to ensure these unscrupulous people STOP, CEASE and HALT all further e-mails to me. I also wish to keep a paper-trail of this in the event I discover charges being made to my credit card. If they do not comply, I am delighted to file a lawsuit against these people.

Abilene, Texas

This report was posted on Ripoff Report on 01/06/2009 01:11 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Consumer Affairs Manager

AUTHOR: Melissa - (U.S.A.)

POSTED: Wednesday, March 11, 2009

At Savings2Go nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at, by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.

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