Report: #1448185

Complaint Review: SCC Supreme Carpet Care Ric Riccobono - Bradenton,Sarasota,Venice,Englewood,North Port, Port Charlotte,Naples,Tampa Florida

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  • Reported By: Nancy — Venice Fl United States
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  • SCC Supreme Carpet Care Ric Riccobono Bradenton,Sarasota,Venice,Englewood,North Port, Port Charlotte,Naples,Tampa, Florida United States

SCC Supreme Carpet Care Ric Riccobono Came on 5/17/18, ruined travertine tile whole house with acid cleaner,never did (4) bathroom wall tiles/travertine/marble, paid extra for sealer.Ric Riccobono owner came back to house after trying to reach many times and agreed floor was ruined and he would mail a full refund, and said he would pay for someone else to fix problem, lied to our face. Bradenton,Sarasota,Venice,Englewood,North Port, Port Charlotte,Naples,Tampa Florida

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SCC Supreme Carpet Care came on 5/17/18.  Ric Riccobono is the owner and brought Kevin and Jose (employees) to our home.

Before they started we asked (Riccobono) about chemical  he was using since this was a stone travertine tile.  We were reassured it was safe.

  SCC put the chemical/ acid remover in grout lines, sloppy out of grout lines, messed up entire floor throughout the house. 

 The machine also left circular imprints on the floor.  We were talked into a sealant before they left and Ric Ricconbono said it was the entire floor not just the grout, so we paid extra for that to be done. 

SCC was supposed to do 4 bathrooms shower areas which  were never done (walls and floors).

After numerous calls Kevin/Jose came back to house and Kevin admitted the floor was ruined.  He also said he asked his boss, Ric Riccobono, the morining they did it as he knew it was a stone tile and it was different than plain tile.  He said his boss said go ahead.

Kevin said he would tell his boss it was ruined and took pictures of different areas.

We asked Kevin to have Ric Riccobono come to house and see what a mess it was.  After numerous phone calls, finally Riccobono did come out and agreed to a full refund and for us to let him know how much it would cost for someone else in the area to redo the floor. He said he would pay for that also.  He said he would drop off a check or drop it in the mail ($407.00) plus a new estimate for someone else to fix floor.  After waiting and numerous phone calls again, we realized Ric Riccobono lied to our face.  We plan to go to small claims court.  I have pictures of damaged floor areas.

DO NOT USE THIS COMPANY!! The owner thinks nothing of lieing to your face.  We cannot believe the mess!!!

Thank you 

contact my email and I can send you pictures

This report was posted on Ripoff Report on 06/20/2018 07:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scc-supreme-carpet-care-ric-riccobono/bradentonsarasotaveniceenglewoodnorth-port-port-charlottenaplestampa-florida/scc-supreme-carpet-care-ric-riccobono-came-on-51718-ruined-travertine-tile-whole-house-1448185. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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