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Report: #1467386

Complaint Review: Scenebot, Inc - Agoura Hills, CA

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  • Reported By: Lisa — Rockford MI United States
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  • Scenebot, Inc 5600 Forest Gove Ln. Agoura Hills,, CA United States

Scenebot, Inc Deleted My Takes on Scenebot App & Won't Help Me Get Anything Resolved, very unprofessional. I want my money back, then. Agoura Hills, CA

*Author of original report: They corrected my problem very promptly and professionally!

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I decided to write me review here and may even do one for as well. I have been on this App for a couple months now. My first try with them was average. I was able to get a "Take" submitted. If you don't know what this company is, it is a place for aspiring actors to be seen by the Top Industry Professionals. It is one of the easiest ways if you want quick exposure. You can just sign up and make a Profile with a  Professional Headshot Pic, put in your contact information and experience and create auditions from scenes they give you to reenact. It really is a good concept. Every month, they pick ten auditions who are in the Top Ten and they also give Honorable Mentions who also get some kind of exposure.

The goal is of course to get recognized as being in the "Top Ten". I was so excited to try this App and I love the random scenes they give. They also give the choice for you to have someone speak the other lines for you so it is like being in a real audition on stage. Well, that's all the good stuff I can think of. Because, though the concept is awesome, the actual App sucks. I guess some people are saying if you only have an Android, don't bother. I guess this is mainly for Iphones and the like or really up scale android that are so similar to iphones they might as well be.

I have the ZTW Blade Z Max from Metro PCS and I usually do okay with my Takes. Though, it only will save a Take or two per time so you can't keep that many saved anyway! But this past time, I really worked hard and got the Perfect Take for my Audition. I was so proud and it took me a while to perfect it, having my husband help hold the cellphone so I could do it just right. I saved it and even downloaded it to my cell and have shared it on my different social media sites, luckily or I wouldn't even have evidence. Anyway, when I decided to submit it in to be judged for the Top Ten it said that it did not receive and could I resubmit so I tried to resubmit the same Take and then it said, this was already previously submitted.

In other words, it already felt I submitted it even though it doesn't show up as being submitted. I wrote the company right away and in like 2 or 3 days, they finally wrote and all they said was only you can submit your own videos. I had asked if they could submit it for me since it wasn't working on my end. Then, they said it should be able to be resubmitted now. Ya, if it was there. I went back and to my horror, all "My Takes" were deleted, gone! You have no idea what it felt like, total betrayal and I know this sounds dramatic but to get that Take where you are so pleased with your work and it is just right only to have it stolen and deleted from you. It's not fun and I have many YouTube videos deleted and "Stolen" as I like to call it so this felt like much of the same thing.

Anyway, I feel this company has a good concept if the Tech people would actually care to help when you have a problem and actually work on getting things right because I could say positive things and I have. Some of the things I have said are very positive and I am happy with but this almost takes away the positivity and wipes it away, when you can't even submit a job put your heart into that maybe others would like to have seen! That's just sad, depressing and unnecessary. So, if you go into this App with the hopeful attitude I had when I first saw it, just keep a little caution in your mind about possibilities that could happen to you and don't expect any real help from the staff. They happily took my money and gave me a vague description of my faults in my first audition but now, they could care less that I have a problem or need help. Chances are, unless you are already someone they want to make a good impression with, your problems probably wont mean crap to them either. Professional, please....sigh!!!

This report was posted on Ripoff Report on 11/14/2018 02:23 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

They corrected my problem very promptly and professionally!

AUTHOR: Lisa - (United States)

POSTED: Wednesday, November 14, 2018

I would like to state that I am now satisfied with this company and they were kind enough to help me very quickly with my problem and give me tips for why things happened so that next time I wont make the same mistake! This was something I dont foresee being a problem in the future. I am still using their App and still feel it is beneficial and am very proud to see a company who still has integrity and cares about the little guy! That is very noble and says a lot about the entire staff! I am happy to be able to say this is resolved and I am a satisifed actress still hoping to be seen in the Industry!

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