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Report: #1010898

Complaint Review: SCORESENCE - Hockley Texas

  • Submitted:
  • Updated:
  • Reported By: Richard — Hockley Texas United States of America
  • Author Confirmed What's this?
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  • SCORESENCE Hockley, Texas United States of America

SCORESENCE I needed my credit report and was referred to the "FREE" credit report and got ripped off. Hockley, Texas

*UPDATE Employee: ScoreSense

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While working on line I was asked for my credit score or rating. Not having it I noticed an advertisement on the same page offering a free credit score from all three credit reporting agencies. I clicked on the link and was connected to SCORESENCE. They offered the service for a $1.00 refundable fee. I complied and received my credit reports as agreed and the refund of the $1.00.

They also informed me that I was now enrolled in their reporting service for a monthly fee of $29.95. I immediately called them and told then I did not subscribe and to cancel any dealings with them. They told me I was not in the system and call back in 7 days and check, which I did.

I just received my bank statement and there is a $29.95 charge to my account. I called them up and was connected to Costa Rico and spoke with "Diego" whom I could barely understand. After a heated conversation he gave me a confirmation of a "request to cancel". He said he had no authority to give me a refund or cancellation just a request to the Finance Corp. Office in Dallas TX. located at 4441 North Central Expressway, Suite 110, PMB 406, Dallas TX, 75205. 

I called the Att. General of Texas and am filling a complaint with them. I am also filing a complaint with the Better Business Bureau.

If any one else is interested in filing a CLASS ACTION SUIT against this company please send me an email to Big Fisherman, (((email redacted))) and we will add your name to suit.                 

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 02/08/2013 10:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scoresence/hockley-texas-77447/scoresence-i-needed-my-credit-report-and-was-referred-to-the-free-credit-report-and-got-1010898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - (USA)

POSTED: Monday, February 11, 2013

Hi,

If you would like to speak with someone directly, please contact our Customer Care team at 855-540-3895 to address your concerns.  Our agents are available during the following hours:

Monday through Friday, 8AM to 8PM CST
Saturday, 8AM to 5PM CST
Sunday, 12PM to 6PM CST

We look forward to assisting you.

Thank you,
ScoreSense

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