Scott Alan Pruitt Pruitt's Plumbing LLC INCOMPETENCE, BAD SERVICE, Phoenix, Arizona

 If there is any possible way to give me negative stars, I so would. I have been dealing with this company through my home warranty company and the customer service here is atrocious. The girl who worked the front office Sunny, Is unbelievably rude and her lack of professionalism is astounding. I am not sure if she just doesn't work well with other people or if she just has no common sense at what her job skills should be. She has absolutely no Tect Morris Box when talking to customers and is unable to provide adequate information relating to a customer's recorder. When asked for relevant information pertaining to supervisors and owners she refused .

In addition to all that, it took nearly a month for them to replace a part on my instant hot water heater, after being told that it was going to be replaced. Our initial tech came out immediately, then two days later when somebody was supposed to come out to replace it we received another individual to come out to inspect the 1st person's work, Over week passed and I hadn't heard anything so I called to complain with my home warranty company and was told that it was still going to be in it because the part with Stalin order and the parts guy had been out sick. I got called back the next day and was told that a technician would be out that Thursday to complete the repair, and then I didn't hear anything again until Monday when I called my homework to company again to complain.

This company is severely incompetent, lacks professionalism, and has absolutely no regard for their customers . I was Given conflicting information by both the technicians, information that they gave my own home warranty company was different from what they told me, and as half of which when I asked for a 3rd person to come out maybe get some consistency with what I had been told the girl in the office Sunny told me that the 2nd person that came out was the supervisor and they wouldn't be sending out anyone else because he was the super by their. And so I asked what she was suggesting and she stated that if the supervisor comes out nobody else needs to go. I am very just heartened by the way they talk to and treat their customers and the quality of service that they provide. We are still not having the best luck with the hot water and our water pressure has significantly dropped since they have been out here. I will be contacting my homework to company to see if we can't get this fixed by some true professionals.