Complaint Review: Scout Design Group AKA Scout at Quarters D and owner Paul Silvera - SAN DIEGO California
- Scout Design Group AKA Scout at Quarters D and owner Paul Silvera 2675 Rosecrans Street at Dewey Rd SAN DIEGO, California United States
- Phone: 415-823-0346 and 619-225-
- Web: https://www.scout-home.com/
- Category: Home Staging / Home Tenders
Scout Design Group AKA Scout at Quarters D and owner Paul Silvera They provided furniture that was not in line with the homes design. A lot of the furniture was damaged or poor quality not luxury as contracted. SAN DIEGO California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Do not hire this "Designer" or "Design" Company. They fall way short! The fact that they call themselves designers is a true misrepresentation.
I hired Paul Silvera the owner of Scout Home Design to stage one of my properties prior to marketing it for sale. This is a new construction property (1745 W Montecito in San Diego) luxury modern with high end finishes. When I first met Paul at the property which was a day or two after I contacted him he was very arrogant and a bit dismissive. I asked a few questions and he took it as if I was asking for free design advice. He said, and i quote "once you've signed the contract and paid your deposit I'm all yours" I should've seen the red flag and moved on right there and then. Unfortunately I gave him the benefit of the doubt. The following week I cut him a check which he picked up the same day and we were off. Paul Silvera all of a sudden becomes unresponsive, too busy, missed our walk through appointment to discuss furniture, agreed to send pictures and never did only to retract and pull the "I don't work like that card". I then tried to fire him, but he wouldn't give me my money back. He convinced me that it would all be ok, that he was a pro and I should let him do his job.
Then came staging day and the bad dream really turned into a nightmare. No art work as promised. Only an excuse that the artist didn't want to display his/her art in our house because it wouldn't sell. THE DAY OF! I can understand if someone doesn't want to display art in my house, but the day of??? So to add insult to injury he brought 100% beach art, life guard tower, sail boats, nautical accessories. Total design chaos. Its not a beach house, Its a modern home in an urban neighborhood. The furniture was an eclectic mix of things compiled over decades, Basically a bunch old, worn furniture mixed with a few new cheap pieces. Nothing was to scale and nothing matched the style of the home. My contract says I have the right o send anything back. Which is exactly what I tried doing and Paul Silvera fired himself. He said he didn't have what we wanted. He also agreed to give us a refund.
Its been over 2 months since that day. It took a month and a half to remove the furniture. Wouldn't return phone calls, emails, or text messages. Still hasn't refunded our money. He claimed to have an attorney that I've never heard from to this day.
I'm taking the time to write this review to hopefully help others avoid a really crappy experience. Uploading pictures of the furniture Paul Silvera provided. We're going to file suit for cost+damages+attorneys fees.
Jorge
This report was posted on Ripoff Report on 06/07/2018 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/scout-design-group-aka-scout-at-quarters-d-and-owner-paul-silvera/san-diego-california-92106/scout-design-group-aka-scout-at-quarters-d-and-owner-paul-silvera-they-provided-furniture-1446448. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.