Sean Keating and Partner Breakwater Yachts Sean Keating and Partner of Breakwater Yachts File Bogus Complaints and Misrepresent facts to Customers and Business Partners Internet

The shipping broker, Allibrasil, shut down their website and changed names quickly after this online compaint.  We will always stick up for our clients whom have trusted that our recommednation (in this case, unforatately, was Allibrasil) perform exactly as they are contracted to. This shipping broker asked for another $5000 from our client once the boat was in his care on a container ship to Australia. In my opinion, that's a horrible way to conduct business. And Allibrasil was quickly out of business after this mess and my online complaints. 

Keith Smith, Allibrasil....so you're filing a complaint about our complaint? Our complaint said that you quoted at boat shipment at $14,500. The measurements were given to you perfectly, you bid the job. You provided the wrong measurement to US Lines, so your cost went up. You therefore asked for $9000+ after the boat was loaded onto the ship...for no clear reason. You settled for $3000 after threatening to hold the boat indefinitely. After the customer paid you an additional $3,000, you stopped contacting me or the customer. we therefore called US Lines and voiced our concern. They stated that you had not paid them a dollar on the shipment and the boat would be held in Brisbane. I had to go through the cradle operator to reach you from there as you stated to him "I'm not speaking with them". The boat was delivered to Brisbane from Los Angeles on 3/28/12 and was supposed to be paid on 3/27/12, it was not. It is now 4/20/12 and the boat has still not been paid for and is racking up storage costs. So if you think that we don't have a valid reason to be livid, I think most will disagree. I will happily pass this post on to the customer after you have paid US Lines what they are due and he can make his own statement regarding his experience with Allibrasil, I am simply speaking of my own, maybe I'm off...but I don't think so. The customer was happy when he purchased his boat from my company and has had a terrible experience since it's been handed off to Allibrasil. There is nothing in it for me or anyone else to manage your shipment, which you did not do, but maintaining happy customers is important, so I've logged over a hundred hours trying to clean up this mess, which is still a mess.  A month ago you said it would be no more than 10 days...now you say another week. Pay for the boat Keith and we can put this behind us.