seanic.net Abysmal Support From seanic.net Not to be Confused with seanic.com

It's now 2018 and I have had a web site hosted with seanic.net since the late 1990s and another web site hosted with them since the early 2000s.  There were a few scattered problems with the hosting service but prior to this year, the problems had been addressed and solved promptly.  This year I tried to access the hosting panel to upload some photos and couldn't get in.  I sent a number of messages to them with no response.  I tried to call them on more than one of their listed numbers and they were either disconnected or fax only.  Weeks went by with no response from them.  Their web site was up with nothing to indicate there was a problem with their service.

After many weeks of no response, I got an email from them telling me it was time to renew one of the accounts.  I contacted them again and, lo and behold, received an email from them with new passwords for the accounts.  I had NEVER changed the passwords and NEVER received any notification from seanic.net that the passwords had been changed or needed to be changed.  Also, it was NOT a problem with their emails going to spam or trash folders because I checked those and their email asking for money came through just fine.

There is another company with a similar name; seanic.com.  They do have a working phone number because I talked to them.  They said they have NO relation to seanic.net.