Complaint Review: Sears Canada Inc., Home Central, Residential Renevation, Roofing - Toronto Ontario
- Sears Canada Inc., Home Central, Residential Renevation, Roofing 222 Jarvis St Toronto, Ontario Canada
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- Category: Roofing Companies
Sears Canada Inc., Home Central, Residential Renevation, Roofing Sears Home Central Botched up roofing job Toronto, Ontario Canada
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7 years ago, I had 25-year roof shingles and vintilation installed by Sears Home Central in Ottawa.
The day following the installation, I contacted Sears expressing my concerns about the location of the Maxi Vent they had installed. The salesman came to see and insisted the ventilation was fine.
This summer I noticed the shingles are cooked, curling, breaking and leaking. I get huge ice dams in the winter, causing water to back up and drip inside.
Cause: Their own representative informed me in July 09 that the ventilation they installed is done incorrectly, causing excessive heat buildup in the attic, and it is
Sears' responsibility since they were the contractors.
Since early July, I have asked them to fix it properly. All I get is runaround, excuses, gobbledegook and outright lies from the local Installation Manager in Ottawa, Robert Gooden.
It is now almost December and winter coming on. Of course, they can't do the necessary repairs while there is snow on the roof. And the excuses and pretexts continue.
Be warned. If you need any work done, find another contractor than Sears.
This report was posted on Ripoff Report on 11/27/2009 06:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-canada-inc-home-central-residential-renevation-roofing/toronto-ontario-/sears-canada-inc-home-central-residential-renevation-roofing-sears-home-central-botche-529785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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