Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #120408

Complaint Review: Sears Travel Canada - Toronto Ontario

  • Submitted:
  • Updated:
  • Reported By: Toronto Ontario
  • Author Not Confirmed What's this?
  • Why?
  • Sears Travel Canada www.searstravel.ca Toronto, Ontario Canada

Sears Travel Canada I've just been ripped off for $1,200.00 Toronto Ontario

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My Wife and I booked a trip to Cayo Largo Cuba through Sears Travel. Seemed easy enough. We ended up booking by phone with a Sears travel agent. Now, nowhere could we find on the Searstravel.ca homepage under terms and conditions regarding cancellation i.e. not one word specifying 100% non-refundable after purchase.

To make matters worse, upon purchasing the vacation, the travel agent said nothing as well regarding the fact that this would be a final non-refundable purchase. The e-mail of confirmation had the only wording regading cancellation: " CANCELLATION PENALTIES STILL APPLY" hmmmmmmmmmmmm, little vague???????????
The whole way through.

This week we found on Searstravel.ca the SAME, exactly the same package to Cayo Largo for 2 weeks- at Hotel Sol Pelicano-regular room, leaving Dec. 30th from Toronto and returning Jan 13th all inclusive for 2 for $1,200.00 LESS!!!!! When we called our travel agent at Sears Travel she said it was a final sale. That was the first time we heard her say that. She said this was normal.

Now, where is the justice here. We bought this one week ago, still have a month, and in one week the price goes down $1,200.00

Please help us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Thanks,

Steve
Toronto, Ontario
Canada

This report was posted on Ripoff Report on 11/30/2004 12:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-travel-canada/toronto-ontario/sears-travel-canada-ive-just-been-ripped-off-for-120000-toronto-ontario-120408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now