Sears Vacations Select Access What a horrible waste of my time and money! Florida Internet

I thought the Sears Vacations was a pretty good deal, but after choosing to get out of the program due to hardship, I'm being told the hundreds that I have invested in the trip ins non-refundable.  I earned points for a previous cruise and 2 hotel stays and when I used those credits, I was given MINIMIAL credits toward the hotel expenses.  It would have been just as easy to pay for the hotels without having to call Sears Vacations then wait forever for someone to answer the phone, then wait as they search for the information I already gave them, etc.  It is a huge nightmare and NOT worth the expense.