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Report: #1188555

Complaint Review: SearsOutlet.com - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Nell — Savage Minnesota
  • Author Not Confirmed What's this?
  • Why?
  • SearsOutlet.com Nationwide USA

SearsOutlet.com Sears Bait & Switch business practices Illinois Nationwide

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 October 31, 2014 I purchased a double wall oven for $857.00 on SearsOutlet.com that was to be delivered 11/13/14. I checked the order status on 11/12 which said it was "processing". I contacted Customer Service who told me the order was "stuck" and didn't finish processing. The item I originally ordered was no longer available so they offered me the exact same item from a different outlet store for $1260.00. I refused the offer and was told there was nothing they could do to rectify the situation other than offering me 10% off. Considering this is still over $300.00 more than the original order I declined the paltry offer.

This is clearly a bait & switch and I have reported this situation to my state Attorney General.

This report was posted on Ripoff Report on 11/12/2014 05:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/searsoutletcom/nationwide/searsoutletcom-sears-bait-switch-business-practices-illinois-nationwide-1188555. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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