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Report: #375030

Complaint Review: Seattle Coffee Direct - Evanston Illinois

  • Submitted:
  • Updated:
  • Reported By: W Texas
  • Author Confirmed What's this?
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  • Seattle Coffee Direct Evanston, Illinois U.S.A.

Seattle Coffee Direct Seattle Coffee Direct deceptively charged my card multiple times, bogus membership fee. Evanston Illinois

*UPDATE Employee: For additional help

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Seattle Coffee Direct is a service that I decided to buy from for what I thought would be a simple $5 charge. Just like other offers, they have an introductory offer for my choice of two coffee selections for $5, that they called "5 for 5". This implies that I choose 5 things for $5 TOTAL. However, let me inform the public that this is actually $5 PER item for a total of $25. Then within days, and before you have a chance to see the charge or cancel, they hit your card for $38.95 for a membership fee and more coffee.

I am not a dumb person and I have years of experience ordering items from "internet" companies. I read through the entire "read me" document and all fine print. I would not have followed through with the order had I suspected their intended deception. I called them immediately and they've offered a refund provided I refuse delivery of the items once they arrive and return to sender. We'll see if they follow through before I give them any praise for offering the refund so quickly.

W, Texas

This report was posted on Ripoff Report on 09/22/2008 11:53 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

For additional help

AUTHOR: Jeff Berman - (U.S.A.)

POSTED: Thursday, November 06, 2008

Dear Zoomblur,

I apologize for any problems you have encountered with Seattle Coffee Direct. If you need any further assistance, please call 888-217-CAFE and a customer service representative would be happy to help you. For further clarification, please see our details and terms at

Jeff Berman
Direct of Customer Service

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