Complaint Review: Secret Cash Card Service - Monarch Bay California
- Secret Cash Card Service 14 Monarch Bay Plaza, #301 Monarch Bay, California U.S.A.
- Phone: 401-2289232
- Web:
- Category: Credit Card Fraud
Secret Cash Card Service RIPOFF FRAUDULENT BILLING NATIONWIDE Monarch Bay, California
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I recently completed a payday loan application and was declined. This site redirected me to another site because they could not help me and I completed my information on that site. Regretfully I do not have the name of that site because as WHAT A SHOCK I HAVE HAD NO RESPONSE FROM THEM. NEGLIENCE ON MY PART FOR TRUSTING THE INTERNET, MY FAULT. AUTHORIZATION OF FEES WITHDRAWN FROM MY BANK.....NOT MY FAULT AND I'M NOT PUTTING UP WITH IT!
This company debited my account for $49.95 check number 9999, with absolutely no authorization, notice, etc. I also incurred $35.00 NSF fee. I contacted the customer service number 1-866-496-1799 ANOTHER SHOCK (NOT)a recording that say you have to complete an online inquiry to get information followed by a phone number of 401-228-9232 but again insisted I must complete an online inquiry. So, as any natural human being, I said the heck with this, by passed the inquiry and AGAIN, HOLD YOUR BREATH ANOTHER SHOCKER. The representative said I checked a yes or no box that authorized this transaction and unfortunately I would not get my money back but to complete YOU GUESSED IT AN INQUIRY. I never checked a YES OR NO BOX. NEVER SAW ONE, I even went back to the site I applied to see where the box was NO BOX I REPEAT NO BOX WHAT SO EVER, NO EXPLANATION IN THE ARBITRATION NOTHING!!! NADA.
READY FOR THIS....YET ANOTHER SHOCKER...The inquiry form does not work either. I have submitted now 4 different email addresses in which it gives you a pretty little confirmation number and a ticket to check status. The ticket ensures you it will send a confirmation email to your address - but YOU GUESSED it the confirmation email never arrives! My response from the representative at the 401-228-9232 phone number I contacted was there YOU GUESSED IT...must be a problem with my email address. YEAH....a problem with ALL FOUR address. BOLONEY!!!!!
So I have not printed off all the tickets, site address, copies I could scrounge up and am headed to WACHOVIA today to express my disgust and demand the funds be credited back to my account using the rip off report suggestions I have read about. WISH ME LUCK!
Brandy
Aiken, South Carolina
U.S.A.
This report was posted on Ripoff Report on 02/13/2007 08:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/secret-cash-card-service/monarch-bay-california-92629/secret-cash-card-service-ripoff-fraudulent-billing-nationwide-monarch-bay-california-235779. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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