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Report: #1148331

Complaint Review: Secret Extensions - Internet

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  • Updated:
  • Reported By: dmc1591 — naples Florida
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  • Secret Extensions Internet USA

Secret Extensions Took over 2 MONTHS to process my order! Internet

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Do not buy from this company! I ordered a pair of hair extensions on Feb 24th. My order was not processed until April 30th. In over 2 MONTHS they did not send any emails letting me know my items were on back order. My account was never charged so I assumed the order never went through and left it alone. Months later they charge my account I no longer use resulting in an overdraft fee. They refused to honor paying my bank fee. Not to mention, I no longer even have the same color hair I had 2 months ago when I ordered the extensions. They had me return the items for a full refund NOT including shipping and handling. So now I have to waste my time returning the items, pay shipping and handling AGAIN, and pay my bank $35. My money doesn't grow on trees, I am very upset.

This report was posted on Ripoff Report on 05/20/2014 03:16 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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