securedatarescue.com If this is rescue, then next time just send a brick Internet

securedatarescue does none of this.  On Sept 7 I sent a hard drive to them for their claimed $199 recovery service which was advertised to take 10 days.

On Sept 14 they informed me that they needed to repair the drive which would cost an addidional $144 before they could attempt recovery.  In spite of this sounding fishy I agreed on the next day and waited for them to complete the job.

On Sept 18 I was informed that the "repairs" were completed and that they would start recovery in around 4 days.

On Sept 25 they allegedly started recovery and on the 27th they informed me

"Our data recovery technicians have successfully completed the recovery process!

The successfully recovered files have been uploaded to a brand new replacement drive and you'll receive a confirmation email after the replacement drive has been shipped back to you.”

Note here that they claim to have successfully completed the recovery process... THIS on 27 Sept.

Later that day they send:

"This email confirms that we've packaged your shipment and it is currently in transit back to you.

You'll be receiving notifications from FedEx as the shipment moves through the process….”

So shipped on 27 Sept.  According to the page they link me to on their emails the item was shipped FedEX 2nd Day...

I requested a tracking number on several occasions, including using the "Live Chat" they claim to provide but is never online.  The promised response within 24 hours never happened in response to several email and "live chat" (offline) requests.

On October 3 I had enough, considering in delay on the part of FedEx I still had not received my drive.  Only after threatening to challenge the credit card transaction do the reply with a sea story:

"Good morning.