securus tech blocked account without notification website Internet

I called Securus today to verified why my account was blocked. I was informed that a prepaid account was negative $3.79 and in collections per their agent Liz. Which makes no sense how can a prepaid account go into the negative, yes you guessed it an account fee Im sure. The agent tells me an account over .01 cent can go into collection.

So of course her none emphatic self was advised to get me a supervisor. Im so fustrated and pissed right now i can scream. And not to mention the supervisor gets on the phone to say a invoice was mailed regarding this balance, somehow I never received it. Surprising, they conveniently emailed me the invoice Now as if i will pay it. I think not. This is the worst company ever, out to rob and squeeze ever dime from you they can. Beware!!!