Report: #1471064

Complaint Review: Seek Exclusive - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Lola — Madison United States
  • Author Not Confirmed What's this?
  • Why?
  • Seek Exclusive Dallas, Texas United States

Seek Exclusive Sent me a damaged clock Dallas Texas

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I purchased a "hockey clock" for my grandson last year for Christmas for $40.00 from Seek Exclusive. He is on a hockey team and was ecstatic when he saw it (in the box).

I was excited as they are made out of vinyl record albums, at least that is how they were advertised.

It is an awesome clock, however, it has 2 cracks in it along the outside edge. I wasn't upset, things can get damaged in shipping, etc. I waited until the second week in January to call and ask to have it be replaced. The phone rang MANY times with no voicemail and no one answering. Again, I still was not upset, as I took the holidays into consideration; however, the fact that I couldn't leave a message started to raise a red flag. 

I continued to try to contact the company by phone and emails, every few weeks. I was persistent in attempting to be refunded or have the item replaced. The last time I tried calling, I got a recorded message that the number is no longer in service. 

This report was posted on Ripoff Report on 01/08/2019 03:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seek-exclusive/dallas-texas/seek-exclusive-sent-me-a-damaged-clock-dallas-texas-1471064. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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